About the Role

In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently and complete operational processes as needed to provide an excellent customer experience.

What You’ll Do

Clean all areas of the store (e.g., floors, windows, restrooms, trash receptacles) following Kohl's best practices and standards procedures, guidelines, and methods

Utilize only approved chemicals, supplies, and equipment to ensure a safe and clean environment

Maintain levels of company-approved chemicals and supplies by placing orders to replenish when supplies are low, ensuring supplies are rotated and stored in proper containers in preparation for their use

Complete and maintain required training for chemical, equipment, and maintenance

Routinely complete basic equipment maintenance following company guidelines 

Effectively use Kohl's tools and technology to plan, communicate and share information with the store team

Support the operations team to receive and process product, execute stockroom operations and omni channel fulfillment when needed

Engage customers by greeting them and offering assistance with products and services

All associate roles at Kohl’s are responsible for:

Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)

Accomplishing multiple tasks within established timeframes

Following company policies, procedures, standards and guidelines

Maintaining adherence to company safety policies for the safety of all associates and customers 

Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

Other responsibilities as assigned

What Skills You Have

Required

Excellent customer service skills and ability to multi-task with strong attention to detail

Verbal/written communication and interpersonal skills

No retail experience required

Must be 18 years of age or older

Flexible availability, including days, nights, weekends, and holidays

Preferred

Client facing retail or service industry experience