About the Role

As Loss Prevention Service Specialist, you will engage customers, promote customer service and provide deterrence to theft. You will be highly visible, spend most of your time at the store entrance and other key departments and work to raise shortage awareness among store associates.

What You’ll Do

Work to promote customer service in the store by greeting and supporting customer needs

Promote a neat and clean store appearance at the entrance

Conduct associate package checks

Conduct building and physical security inspections to minimize exposure to loss

Promote a safe environment for associates and customers and respond to emergencies

Supports CCTV surveillance with other Loss Prevention associates as necessary

Build partnerships with store and law enforcement

Additional tasks may be assigned

What Skills You Have

Required

Strong communication and interpersonal skills

Excellent collaboration skills 

High ethical standards and adherence to Kohl's policies and procedures

Preferred

Experience in a customer service environment

Prior experience in retail loss prevention, security or law enforcement