About the Role

In this role, you will be responsible for the cleaning and maintenance of all store areas in accordance with Kohl’s procedures, guidelines, and methods. You will ensure a safe and clean environment for customers and associates by performing daily store cleaning, maintenance and in-store repair tasks.

What You’ll Do

Drive sales by providing an inspiring environment and clean sales floor that motivates customers to add to their basket

Clean all areas of the store (i.e. floors, windows, restrooms, trash receptacles) in accordance with Company procedures, guidelines, methods

Maintain appropriate levels of Company approved chemicals and supplies needed to ensure a safe and clean environment, ensure that chemical supplies are rotated and stored in proper containers in preparation for their use, and place orders to replenish when supplies are low

Remain up to date on required training for chemicals, equipment, and maintenance

Utilize store provided tools to routinely complete basic maintenance and perform general repairs including, without limitation: replacing burned out light bulbs, stained ceiling tiles, soap dispensers, toilet paper holders, and corner guards as needed; repairing shopping carts, fitting room and restroom hardware, and making minor flooring repairs; minor drywall patching and painting

Effectively use Kohl's tools and technology to plan, communicate and share information with the team

Report any repairs that will need outside vendor support to a manager at the store, so they can submit a work ticket in eSupport

Engage customers by greeting them and offering assistance with products and services

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All associate roles at Kohl’s are responsible for:

Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)

Accomplishing multiple tasks within established timeframes

Following company policies, procedures, standards and guidelines

Maintaining adherence to company safety policies for the safety of all associates and customers

Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

Other responsibilities as assigned

What Skills You Have

Required

Must be 18 years of age or older

Verbal/written communication and interpersonal skills

Flexible availability, including days, nights, weekends, and holidays

Preferred

Prior education or experience

Familiarity with general maintenance tools and tasks

Retail or service industry experience