Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Crossroads is a leading addiction treatment provider of outpatient medication-assisted treatment (MAT). We treat patients with opioid use disorder (OUD) using medications such as methadone and suboxone/ buprenorphine. We pride ourselves in supporting our patients’ medical and personal recoveries from substance use disorder. Starting our fight against the opioid addiction crisis in 2005, Crossroads has remained physician led and patient focused as we’ve grown to 100+ clinics across nine states. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.

Day in the Life of a Patient Navigator

Greeting patients and answering clinic phones.

Assist patients in understanding their treatment options, and the resources.

Serve as an essential link between patients and all other care.

Facilitate appointments for consults and support services within established service standards, including social workers, physician, etc.

Coordinate multidisciplinary planning conferences, develop concise patient summaries for use by the care team, and document recommendations made utilizing standardized care protocols in accordance with nationally recognized care guidelines.

Follow patients throughout the care continuum, including inpatient admissions, and collaborate with inpatient care management.

Work with staff and others to collect data, track outcomes, and support strategic planning processes.

Responsible for outreach efforts to establish and maintain positive working relationships with physicians, office staff, nurses, social services.

Assist Center in stocking supplies and Patient Ambassador team. ​

Other duties as assigned.

Education and Experience requirements:Must hold one of the following credentials/experiences:

RN, LPN, or BSW

Bachelor’s Degree WITH at least 2 years of lived addiction experience.

Associate's degree or CMA WITH 4 years of lived addiction experience.

​Hours, Schedule, and Travel (if applicable)

Mileage reimbursement: Crossroads matches the current IRS mileage reimbursement rate.

See specific schedule requirements below.

Monday - Belvidere; 8:30am-12:30pm

Tuesday - Hamburg 2:30pm-7:15pm

Wednesday - Stanhope 10:00am-2:00pm

Thursday - Belvidere 11:30am-5:00pm

Sunday - Stanhope 9:00am-1:00pm

Position Benefits

Have a daily impact on many lives.

Excellent training if you are new to this field.

Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.

Opportunity to save lives everyday!

Benefits Package

Medical, Dental, and Vision Insurance

PTO

Variety of 401K options including a match program with no vesture period

Annual Continuing Education Allowance (in related field)

Life Insurance

Short/Long Term Disability

Paid maternity/paternity leave

Mental Health day

Calm subscription for all employees