Part-Time Retention Administrative Support Specialist - Bilingual
Lane Community College
Part-Time Retention Administrative Support Specialist - Bilingual Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Application Instructions
Incomplete applications will not be considered. All fields in the application must be completed, including employment dates, work hours, and detailed job duties.The Curriculum Vitae (CV)/Resume may not take the place of any section in the application.
Required Documents
To be considered a candidate for this position, all of the following must be included in the application package:
Application – Complete and submit online via the applicant portal.Resume/CV – Comprehensive of experience, education, and accomplishments.Cover Letter – Clearly detailing how you meet the qualifications for the position.Transcripts – See instructions below.
If applicable: DD214 – Veterans, please fax, email, mail, or deliver your documentation (DD214/DD215/letter of disability) to Human Resources at Lane Community College, attn. Jill Deneault, deneaultj@lanecc.edu, Fax: 541-463-3970
Additional documents and letters of reference are not accepted.
Questions?For assistance with the online application call Human Resources at 541-463-5586For position questions contact William Velez, velezw@lanecc.edu
How to monitor your applicationEnter recruitment@lanecc.edu into your Safe Senders list. Notifications will be sent toward the end of the search process.Visit your Employment Opportunities account. The main page will show your status in the search.Positions close at 9:00 pm PST on closing date. Posting Details AA/EEO Statement AA/EEO Statement: Lane Community College is an Affirmative Action / Equal Opportunity / Veteran / Disabled Employer embracing equity, inclusion and accessibility. We encourage a safe and hospitable environment for historically marginalized populations including women, BIPOC, Latinx, LGBTQ+ individuals, veterans, and candidates and employees living with disabilities. Veterans Statement Lane actively recruits veterans and those with disabilities for all positions. For accommodations and questions call 541-463-5586. Veterans, please fax, e-mail, mail or deliver your documentation (DD214/DD215/letter of disability) to Human Resources, Jill Deneault, deneaultj@lanecc.edu, 541-463-3970. Lane Community College ensures that all documentation submitted to HR will remain confidential. Position Information: Posting Number: 240089 Job Title: Part-Time Retention Administrative Support Specialist - Bilingual Applicant Notification: Department Information
Our International Programs is seeking to hire a Part-Time Administrative Support Specialist.
Application Information
First review date of applications may be as early as 10 business days after posting. Subsequent review dates will be based upon department needs. Lane Community College reserves the right to modify this information. Provide all documents as requested. A resume may not take the place of any section of the application. Transcripts are required for this position at the time of application. See instructions below. Incomplete applications will not be considered. Applications will remain in the applicant pool until the position(s) is filled.
Bilingual Language Required
Bilingual required positions are paid one salary level higher than the current classification. Candidates may be asked to take verbal and written fluency assessments. Location: Main Campus, Downtown Center Classification: Administrative Support Specialist Position Type: Hourly Part-Time Classified Anticipated Start Date: Upon Hire Salary/Wage: Hourly Salary/Wage Range: $18.96 - $27.80 per hour (Classified Hourly Pay Grade 8) Salary/Compensation Statement: Our application is used to determine your initial salary placement for selected candidates. All employment and education history will be considered. Part-Time Benefits may be available for qualified employees. Grant Statement: Continuation of position is contingent upon program funding and enrollment. Working Schedule: Generally Monday – Friday, 8:00 am – 5:00 pm. Schedules may vary with hours increasing during peak periods up to 40 hours per week, up to 1039 hours in a 12 month period. A critical part of this position is executed during evenings and weekends and high peak dates for the area of work, such as Spring break, Winter break and critical summer dates. FLSA: Non-Exempt Position Status: Temporary Full/Part: Part-Time Annual Schedule: 260 Day (12 Month) Annual Schedule Details: Quicklink for Posting: https://jobs.lanecc.edu/postings/12674 POSTING TEXT Posting Date: 07/17/2024 Closing Date: 09/30/2024 Applicant Pool: Term Pool Open Until Filled: No Required QUALIFICATIONS Required Education: High school graduation or equivalent. Required Experience: Two (2) years of general office experience performing the full range of office support duties with extensive public contact and experience with non-native speakers of English. Licensure or Certification Requirements Must have a valid driver’s license.
Conditions of Employment: Successful applicants are required to complete a criminal background check. Infractions do not necessarily disqualify a candidate, and will be evaluated on a case-by-case basis. See our FAQs for more detail. Must work and reside in the state of Oregon at the time their work is being performed. Preferred QUALIFICATIONS Preferred Education Bachelor’s Degree with coursework in office administration and/or Microsoft applications and intercultural communication, or related field. Preferred Experience Extensive experience with Microsoft suites, Excel and Word, and Google workspace. Supporting offices that work with diverse populations. Working with international students. Studying, living or working abroad. Working with student housing. Working with student services and account management. Community Building and Event planning. Language Statement We welcome multilingual applicants who can support and welcome all students. Bilingual/Multicultural Statement: Inclusiveness, diversity, and equity are integral to Lane’s commitment to excellence in education and our commitment to student and community engagement. We welcome applicants who bring a diversity of identity, culture, experience, perspective, multilingual skills, and thought. We encourage applications from candidates that identify with groups that are historically underrepresented in higher education. Equivalency Statement: We want to find the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, teaching, mentorship, and/or service will contribute to the Lane mission of transforming lives through learning. Position Purpose: The purpose of this position is to provide support to the International Programs retention administrative processes and provide student services for prospective, new and continuing students in student housing and other admin related areas. Essential Functions: Provide general clerical assistance; using office equipment, current technologies and/or file management systems. Input, process, and in coordination with supervisor, analyze data using tools such as Banner, Excel, and google suites while ensuring accuracy of work. Provide retention and administrative support utilizing office specific software such as TargetX, Banner and ability to adapt to software changes. Promptly answer phones, provide referrals as necessary. Support retention team processes and varied student inquiries using clear, concise verbal communication and draft appropriately written responses ensuring that information is promptly sent out. Support housing process. Create leases, communication and coordination with students, staff, Titan Court and agents, update housing records in our database. Support orientations and welcome weeks preparation and activities. Support move In process, arrival days, setting up transportation logistics, airport pick up process and coordination with the team. Support student leader peer mentor program, in coordination with supervisor including training, hiring process, staff meetings, event planning, and community building. Support housing placement including roommate assignments, leases, financial charges. Assist in roommate mediation and conflict resolution for students and roommate situations that arise throughout the year. Provide support in event planning for on campus events, Titan Court events, and day trips and activities through out the year. Drive for day trips and events, airport pick ups, supply purchases, and additional projects. Problem solve and manage sensitive information with appropriate awareness of FERPA standards; maintain confidentiality and sensitivity to the privacy needs of students. Other duties as assigned.
Equity and Inclusion
Demonstrate Lane Community College’s core value of social justice by ensuring equity and inclusion skills such as respect, inclusiveness, reflecting, valuing of cultural and personal differences. These are the basis of employee and student interpersonal communications and relationships and are applied to all position responsibilities. Duties are carried out respectfully, inclusively, regardless of age, color, disability, gender, gender identity or expression, social class, marital status, national origin, race, ethnicity, religion, sexual orientation, veteran’s status, nationality, age, language, origin or employment status. Must demonstrate an active concern for meeting the needs of students, staff, and the public. Actively assist with ADA compliance in conjunction with Lane Community College’s Human Resources and Disability Resources departments; support appropriate access for persons with disabilities to facilitate student and staff success; mentor and role-model cultural competency for persons with disabilities. Supervision Statement: Reports to and works under the general supervision of the Director of International Programs and receives regular supervision from Housing and Retention Coordinator. Work is performed independently according to College and department policies. The supervisor is available to consult on problems and policy decisions. Work is reviewed for the quantity and quality of work provided to the department. Physical Demands/Working Environment: This position works indoors and is exposed to usual office working conditions that include office noises and interruptions, such as printers, telephones, and visitors. This position requires that an employee is able to sit or stand for extended periods of time; perform cognitive and psychometric work for more than six (6) hours a day. Work may require transporting materials up to twenty-five (25) pounds. Work Safely. Knowledge Skills and Abilities: Knowledge of and Skill in Mediation and Conflict Resolution skills Social Media experience and ability to create social media post plans for our mail social media platforms – currently Facebook and Instagram. Office procedures, with emphasis on organizing workflow and word-processing and administrative procedures. Operate office equipment including computer, copier, fax, calculator and printer. Use Microsoft Applications, especially Word, Excel, design software such as Canva and Adobe Creative Suite, Google Workspace, and enterprise-wide database software. Composition, grammar, spelling, and editing.
Ability to Communicate effectively with nonnative speakers with varying levels of English capability. Learn and appropriately apply college and department policies and procedures. Type accurately and rapidly. Interact with students, staff and the public from a range of countries and cultures in a pleasant, tactful and courteous manner. Work under pressure and with interruptions while paying attention to detail. Prioritize tasks and take initiative, and work independently. Maintain a high level of confidentiality. Transport boxes of materials or supplies weighing up to 25 pounds; Ability to work safely. Maintain a welcoming atmosphere at the front desk. Assess students’ needs and correctly refer them. Provide support to employees working to meet accreditation standards through evaluation and assessment of student outcomes. Applicant Instructions: Application Instructions
Incomplete applications will not be considered. All fields in the application must be completed, including employment dates, work hours, and detailed job duties. The Curriculum Vitae (CV)/Resume may not take the place of any section in the application.
Required Documents
To be considered a candidate for this position, all of the following must be included in the application package:
Application – Complete and submit online via the applicant portal. Resume/CV – Comprehensive of experience, education, and accomplishments. Cover Letter – Clearly detailing how you meet the qualifications for the position. Transcripts – See instructions below.
If applicable: DD214 – Veterans, please fax, email, mail, or deliver your documentation (DD214/DD215/letter of disability) to Human Resources at Lane Community College, attn. Jill Deneault, deneaultj@lanecc.edu, Fax: 541-463-3970
Additional documents and letters of reference are not accepted.
Questions? For assistance with the online application call Human Resources at 541-463-5586 For position questions contact William Velez, velezw@lanecc.edu
How to monitor your application Enter recruitment@lanecc.edu into your Safe Senders list. Notifications will be sent toward the end of the search process. Visit your Employment Opportunities account. The main page will show your status in the search. Positions close at 9:00 pm PST on closing date. Transcript Instructions: Transcripts are required
If post-secondary education is included in your application materials or you have obtained a degree higher than the required education for this position, then unofficial transcripts are required to ensure an accurate salary placement is conducted.
Attach under “Optional Document”, fax, email, deliver or mail to:
Lane Community College
Human Resources Dept.
Attn: Jill Deneault
4000 E 30th Ave
Building 3, 1st floor
Eugene, OR 97405
Fax: (541) 463-3970
Email: deneaultj@lanecc.edu College and Division Information: College Information
The goal of Lane Community College is to help students achieve their dreams and transform lives through learning. The faculty and staff are dedicated to helping students succeed. Lane Community College partners with businesses in the community to help shape the current and future workforce.
Lane Community College is a learning-centered community college that provides affordable, quality, lifelong educational opportunities. History
Lane Community College was founded in 1964 by a vote of local citizens, and the main campus opened in 1968. The college was a successor to the Eugene Technical-Vocational School that was founded in 1938. Lane Community College has received many awards and accolades for its innovative programs and high-quality instruction. The college is a member of the League for Innovation in the Community College.
One of the advantages of working at Lane Community College is living in the area. Lane’s main campus is in Eugene, a city known for its quality of life and for being the home of the University of Oregon. Eugene is home to more than 153,000 people and neighboring Springfield has more than 57,000 residents comprising the second-largest population center in the state. Eugene and Springfield are nestled in the Willamette Valley between the Pacific Ocean and the Cascade Mountains. Some peaks in the Cascade Range can be seen from the main campus. The area’s scenic mountains, forests, rivers, lakes, and coastline offer many opportunities for outdoor adventures or for just sitting back and enjoying the view. See what’s new at Eugene, Cascades & Oregon Coast Union Association: LCC Employees Federation (Classified) Posting Supplemental Questions
Incomplete applications will not be considered. All fields in the application must be completed, including employment dates, work hours, and detailed job duties.The Curriculum Vitae (CV)/Resume may not take the place of any section in the application.
Required Documents
To be considered a candidate for this position, all of the following must be included in the application package:
Application – Complete and submit online via the applicant portal.Resume/CV – Comprehensive of experience, education, and accomplishments.Cover Letter – Clearly detailing how you meet the qualifications for the position.Transcripts – See instructions below.
If applicable: DD214 – Veterans, please fax, email, mail, or deliver your documentation (DD214/DD215/letter of disability) to Human Resources at Lane Community College, attn. Jill Deneault, deneaultj@lanecc.edu, Fax: 541-463-3970
Additional documents and letters of reference are not accepted.
Questions?For assistance with the online application call Human Resources at 541-463-5586For position questions contact William Velez, velezw@lanecc.edu
How to monitor your applicationEnter recruitment@lanecc.edu into your Safe Senders list. Notifications will be sent toward the end of the search process.Visit your Employment Opportunities account. The main page will show your status in the search.Positions close at 9:00 pm PST on closing date. Posting Details AA/EEO Statement AA/EEO Statement: Lane Community College is an Affirmative Action / Equal Opportunity / Veteran / Disabled Employer embracing equity, inclusion and accessibility. We encourage a safe and hospitable environment for historically marginalized populations including women, BIPOC, Latinx, LGBTQ+ individuals, veterans, and candidates and employees living with disabilities. Veterans Statement Lane actively recruits veterans and those with disabilities for all positions. For accommodations and questions call 541-463-5586. Veterans, please fax, e-mail, mail or deliver your documentation (DD214/DD215/letter of disability) to Human Resources, Jill Deneault, deneaultj@lanecc.edu, 541-463-3970. Lane Community College ensures that all documentation submitted to HR will remain confidential. Position Information: Posting Number: 240089 Job Title: Part-Time Retention Administrative Support Specialist - Bilingual Applicant Notification: Department Information
Our International Programs is seeking to hire a Part-Time Administrative Support Specialist.
Application Information
First review date of applications may be as early as 10 business days after posting. Subsequent review dates will be based upon department needs. Lane Community College reserves the right to modify this information. Provide all documents as requested. A resume may not take the place of any section of the application. Transcripts are required for this position at the time of application. See instructions below. Incomplete applications will not be considered. Applications will remain in the applicant pool until the position(s) is filled.
Bilingual Language Required
Bilingual required positions are paid one salary level higher than the current classification. Candidates may be asked to take verbal and written fluency assessments. Location: Main Campus, Downtown Center Classification: Administrative Support Specialist Position Type: Hourly Part-Time Classified Anticipated Start Date: Upon Hire Salary/Wage: Hourly Salary/Wage Range: $18.96 - $27.80 per hour (Classified Hourly Pay Grade 8) Salary/Compensation Statement: Our application is used to determine your initial salary placement for selected candidates. All employment and education history will be considered. Part-Time Benefits may be available for qualified employees. Grant Statement: Continuation of position is contingent upon program funding and enrollment. Working Schedule: Generally Monday – Friday, 8:00 am – 5:00 pm. Schedules may vary with hours increasing during peak periods up to 40 hours per week, up to 1039 hours in a 12 month period. A critical part of this position is executed during evenings and weekends and high peak dates for the area of work, such as Spring break, Winter break and critical summer dates. FLSA: Non-Exempt Position Status: Temporary Full/Part: Part-Time Annual Schedule: 260 Day (12 Month) Annual Schedule Details: Quicklink for Posting: https://jobs.lanecc.edu/postings/12674 POSTING TEXT Posting Date: 07/17/2024 Closing Date: 09/30/2024 Applicant Pool: Term Pool Open Until Filled: No Required QUALIFICATIONS Required Education: High school graduation or equivalent. Required Experience: Two (2) years of general office experience performing the full range of office support duties with extensive public contact and experience with non-native speakers of English. Licensure or Certification Requirements Must have a valid driver’s license.
Conditions of Employment: Successful applicants are required to complete a criminal background check. Infractions do not necessarily disqualify a candidate, and will be evaluated on a case-by-case basis. See our FAQs for more detail. Must work and reside in the state of Oregon at the time their work is being performed. Preferred QUALIFICATIONS Preferred Education Bachelor’s Degree with coursework in office administration and/or Microsoft applications and intercultural communication, or related field. Preferred Experience Extensive experience with Microsoft suites, Excel and Word, and Google workspace. Supporting offices that work with diverse populations. Working with international students. Studying, living or working abroad. Working with student housing. Working with student services and account management. Community Building and Event planning. Language Statement We welcome multilingual applicants who can support and welcome all students. Bilingual/Multicultural Statement: Inclusiveness, diversity, and equity are integral to Lane’s commitment to excellence in education and our commitment to student and community engagement. We welcome applicants who bring a diversity of identity, culture, experience, perspective, multilingual skills, and thought. We encourage applications from candidates that identify with groups that are historically underrepresented in higher education. Equivalency Statement: We want to find the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, teaching, mentorship, and/or service will contribute to the Lane mission of transforming lives through learning. Position Purpose: The purpose of this position is to provide support to the International Programs retention administrative processes and provide student services for prospective, new and continuing students in student housing and other admin related areas. Essential Functions: Provide general clerical assistance; using office equipment, current technologies and/or file management systems. Input, process, and in coordination with supervisor, analyze data using tools such as Banner, Excel, and google suites while ensuring accuracy of work. Provide retention and administrative support utilizing office specific software such as TargetX, Banner and ability to adapt to software changes. Promptly answer phones, provide referrals as necessary. Support retention team processes and varied student inquiries using clear, concise verbal communication and draft appropriately written responses ensuring that information is promptly sent out. Support housing process. Create leases, communication and coordination with students, staff, Titan Court and agents, update housing records in our database. Support orientations and welcome weeks preparation and activities. Support move In process, arrival days, setting up transportation logistics, airport pick up process and coordination with the team. Support student leader peer mentor program, in coordination with supervisor including training, hiring process, staff meetings, event planning, and community building. Support housing placement including roommate assignments, leases, financial charges. Assist in roommate mediation and conflict resolution for students and roommate situations that arise throughout the year. Provide support in event planning for on campus events, Titan Court events, and day trips and activities through out the year. Drive for day trips and events, airport pick ups, supply purchases, and additional projects. Problem solve and manage sensitive information with appropriate awareness of FERPA standards; maintain confidentiality and sensitivity to the privacy needs of students. Other duties as assigned.
Equity and Inclusion
Demonstrate Lane Community College’s core value of social justice by ensuring equity and inclusion skills such as respect, inclusiveness, reflecting, valuing of cultural and personal differences. These are the basis of employee and student interpersonal communications and relationships and are applied to all position responsibilities. Duties are carried out respectfully, inclusively, regardless of age, color, disability, gender, gender identity or expression, social class, marital status, national origin, race, ethnicity, religion, sexual orientation, veteran’s status, nationality, age, language, origin or employment status. Must demonstrate an active concern for meeting the needs of students, staff, and the public. Actively assist with ADA compliance in conjunction with Lane Community College’s Human Resources and Disability Resources departments; support appropriate access for persons with disabilities to facilitate student and staff success; mentor and role-model cultural competency for persons with disabilities. Supervision Statement: Reports to and works under the general supervision of the Director of International Programs and receives regular supervision from Housing and Retention Coordinator. Work is performed independently according to College and department policies. The supervisor is available to consult on problems and policy decisions. Work is reviewed for the quantity and quality of work provided to the department. Physical Demands/Working Environment: This position works indoors and is exposed to usual office working conditions that include office noises and interruptions, such as printers, telephones, and visitors. This position requires that an employee is able to sit or stand for extended periods of time; perform cognitive and psychometric work for more than six (6) hours a day. Work may require transporting materials up to twenty-five (25) pounds. Work Safely. Knowledge Skills and Abilities: Knowledge of and Skill in Mediation and Conflict Resolution skills Social Media experience and ability to create social media post plans for our mail social media platforms – currently Facebook and Instagram. Office procedures, with emphasis on organizing workflow and word-processing and administrative procedures. Operate office equipment including computer, copier, fax, calculator and printer. Use Microsoft Applications, especially Word, Excel, design software such as Canva and Adobe Creative Suite, Google Workspace, and enterprise-wide database software. Composition, grammar, spelling, and editing.
Ability to Communicate effectively with nonnative speakers with varying levels of English capability. Learn and appropriately apply college and department policies and procedures. Type accurately and rapidly. Interact with students, staff and the public from a range of countries and cultures in a pleasant, tactful and courteous manner. Work under pressure and with interruptions while paying attention to detail. Prioritize tasks and take initiative, and work independently. Maintain a high level of confidentiality. Transport boxes of materials or supplies weighing up to 25 pounds; Ability to work safely. Maintain a welcoming atmosphere at the front desk. Assess students’ needs and correctly refer them. Provide support to employees working to meet accreditation standards through evaluation and assessment of student outcomes. Applicant Instructions: Application Instructions
Incomplete applications will not be considered. All fields in the application must be completed, including employment dates, work hours, and detailed job duties. The Curriculum Vitae (CV)/Resume may not take the place of any section in the application.
Required Documents
To be considered a candidate for this position, all of the following must be included in the application package:
Application – Complete and submit online via the applicant portal. Resume/CV – Comprehensive of experience, education, and accomplishments. Cover Letter – Clearly detailing how you meet the qualifications for the position. Transcripts – See instructions below.
If applicable: DD214 – Veterans, please fax, email, mail, or deliver your documentation (DD214/DD215/letter of disability) to Human Resources at Lane Community College, attn. Jill Deneault, deneaultj@lanecc.edu, Fax: 541-463-3970
Additional documents and letters of reference are not accepted.
Questions? For assistance with the online application call Human Resources at 541-463-5586 For position questions contact William Velez, velezw@lanecc.edu
How to monitor your application Enter recruitment@lanecc.edu into your Safe Senders list. Notifications will be sent toward the end of the search process. Visit your Employment Opportunities account. The main page will show your status in the search. Positions close at 9:00 pm PST on closing date. Transcript Instructions: Transcripts are required
If post-secondary education is included in your application materials or you have obtained a degree higher than the required education for this position, then unofficial transcripts are required to ensure an accurate salary placement is conducted.
Attach under “Optional Document”, fax, email, deliver or mail to:
Lane Community College
Human Resources Dept.
Attn: Jill Deneault
4000 E 30th Ave
Building 3, 1st floor
Eugene, OR 97405
Fax: (541) 463-3970
Email: deneaultj@lanecc.edu College and Division Information: College Information
The goal of Lane Community College is to help students achieve their dreams and transform lives through learning. The faculty and staff are dedicated to helping students succeed. Lane Community College partners with businesses in the community to help shape the current and future workforce.
Lane Community College is a learning-centered community college that provides affordable, quality, lifelong educational opportunities. History
Lane Community College was founded in 1964 by a vote of local citizens, and the main campus opened in 1968. The college was a successor to the Eugene Technical-Vocational School that was founded in 1938. Lane Community College has received many awards and accolades for its innovative programs and high-quality instruction. The college is a member of the League for Innovation in the Community College.
One of the advantages of working at Lane Community College is living in the area. Lane’s main campus is in Eugene, a city known for its quality of life and for being the home of the University of Oregon. Eugene is home to more than 153,000 people and neighboring Springfield has more than 57,000 residents comprising the second-largest population center in the state. Eugene and Springfield are nestled in the Willamette Valley between the Pacific Ocean and the Cascade Mountains. Some peaks in the Cascade Range can be seen from the main campus. The area’s scenic mountains, forests, rivers, lakes, and coastline offer many opportunities for outdoor adventures or for just sitting back and enjoying the view. See what’s new at Eugene, Cascades & Oregon Coast Union Association: LCC Employees Federation (Classified) Posting Supplemental Questions
Required fields are indicated with an asterisk (*).
* Describe your experience working and/or living in multicultural or international environments. (1200 characters maximum)(Open Ended Question)
Hiring Documents Required Documents Resume Cover Letter Optional Documents Transcripts #1 Transcripts #2 Transcripts #3
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