Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
Position Purpose:Under management direction, a Remote Hospital Services Technician provides service to a customer healthcare facility located outside the boundaries of service established for existing service teams. These healthcare facilities most often are located within a small labor market, and are considered remote to normal business operations. Often, the remote facility is an hour away from other healthcare facilities serviced by the Company. Remote Hospital Service Technicians generally work a minimum of 10 hours or less per week. Team members within the local small labor market typically are responsible to service a single healthcare facility.
Key Job Activities:• Provides service to one or more customers' healthcare facilities, proactively monitoring, collecting, and exchanging waste containers consistent with the various Stericycle programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management.
• Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
• Maintains a rigid collection and service schedule.
• Communicates duty status on a defined scheduled.
• Perform other duties and responsibilities, as assigned.
• 2+ years’ work experience or Highschool diploma or equivalent
• Demonstrate strong communication skills and tact in providing superior customer service in a variety of settings and situations.
• May require mandatory immunizations and credentialing based on customer requirements.
• Must possess a valid driver’s license. Must possess reliable transportation to travel between customer facilities.
• Ability to work independently and with little supervision.
• Knowledge of computer/handheld of software applications including spreadsheets, and application-based programs to track daily KPI’s
• This position requires being on-site at a Stericycle customer location and complying with all of the customers’ mandatory immunization requirements, including full vaccination against COVID-19. Stericycle is an equal opportunity employer and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local laws.
• Demonstrates the ability to present ideas and information in a clear, concise, organized and diplomatic manner; listen to others and respond effectively to ideas and questions.
• Demonstrates the ability to identify and understand customer needs; takes appropriate actions to ensure customer needs are met and proactively searches of ways to increase customer satisfaction.
• Demonstrates the ability to persist with a specific course of action. Must be willing to commit the necessary time and effort to complete work assignments and do a quality job.
• Demonstrates strong networking and proven relationship building skills.
• Demonstrate the ability to be a self-starter with excellent customer service skills.
• Demonstrate the ability to maintain information in vendor credentialing to access customer facilities.
• Demonstrate the ability to maintain strict compliance with team member training and medical compliance.
Shift Days: Flexible
Shift Times: Flexible Morning Hours
Location: St. Mary's Hospital
**** Schedule is subject to changed based on business needs ****
Benefits:Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.
Our Promise: Stericycle is committed to attracting and retaining a diverse workforce, and to valuing unique perspectives and identities. We foster a culture of belonging that encourages, supports, and celebrates the diverse voices of our team members. It fuels our innovation and strengthens our connection to our customers and the communities we serve. We are proud to be an equal opportunity employer. All employment is decided on the basis of qualifications, merit, and business need.Disclaimer:The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.