Part-Time Testing Center Proctor Print (https://www.schooljobs.com/careers/bhcedu/jobs/newprint/4624448) Apply  Part-Time Testing Center Proctor Salary $14.00 Hourly Location Quad Cities Campus - Moline, IL Job Type Part-Time Staff Job Number 22-00365 Department Testing Center Opening Date 11/12/2024 Closing Date Continuous Application materials required Resume Work Hours Flexible: Monday - Thursday: 9-1pm and 1-5pm. 1 session per person. Friday: 9-1pm and 11-3pm. 1 session per person. Hours can be arranged as necessary. Up to 27.5 hours per week + Description + Benefits + Questions General Information & Responsibilities The Testing Center Proctor is responsible for providing support services to staff, faculty, and students. Secures exam delivery and superior customer service in a comfortable, friendly environment. Exams to be proctored are computer and paper based. Description of Duties DESCRIPTION OF ESSENTIAL DUTIES: a. Checks-in students and ensures test security by verifying students’ identification (picture ID) prior to administering tests. Set-up and configure computers for computerized test administration. b. Administers computerized exams for classroom and online courses. c. Provides test results and instructions for next steps to students, when appropriate d. Administers paper/pencil exams when needed. e. Monitors test rooms during the administration of examinations. f. Completes administrative work associated with testing (filing, printing rosters, scheduling appointments) g. Resolves systematic problems or testing issues that may arise during testing sessions. h. Performs administrative tasks associated with registration and other test center operations as requested. i. Must maintain certification according to test sponsors’ specifications. j. Complies with all testing procedures, practices, and policies. DESCRIPTION OF OTHER DUTIES: a. Assists at the reception desk with check-in and check-out procedures for students requesting testing b. Minimal housekeeping duties such as sanitizing keyboards, shredding scratch paper, sharpening pencils, etc c. Answers telephone inquiries with accurate information to faculty, staff, students, and the community in a friendly manner. d. Performs other job-related duties as assigned. OVERALL ACCOUNTABILITIES: a. Demonstrates Black Hawk College’s core values. b. Performs accurate, efficient and timely work. c. Maintains confidentiality at all times. d. Provides quality customer service to all staff, faculty and students. PRINCIPAL WORKING RELATIONSHIPS: a. Works directly with the Testing Center Manager. b. Works cooperatively with the Testing Center staff. c. Works cooperatively with staff, faculty and students. d. Works cooperatively with the Regional Office of Education and other institutions. Education & Experience EDUCATION AND EXPERIENCE: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.) a. High school diploma or the recognized equivalent required. Associate’s degree preferred. b. One-year test proctoring preferred. c. Working knowledge of basic computer operations is required (Microsoft Office, Excel,etc) d. Customer service oriented, including the ability to balance customer service with enforcement of testing security. e. Ability to exercise sound judgement and to exercise discretion in handling confidential information. f. Ability to give written and oral instructions, and to communicate well and professionally with a diverse student body, faculty, and staff. g. Must be able to become certified to administer tests according to sponsors’ and vendors’ requirements (i.e. ALEKS PPL, Accuplacer, etc); this includes study proctor manuals, attending webinars, and passing test sponsor/ vendor certification exams if needed; submitting credentials, etc to test/sponsors/vendors h. Willing to comply with and enforce test sponsor rules. i. Must be comfortable learning how to use testing software. Supplemental Information Black Hawk College does not sponsor employment visas. Black Hawk College is an AA/EEO employer. While you contribute your talent and enthusiasm to BHC, as an eligible employee you will have access to outstanding health benefits, ample time off, a pension plan, educational opportunities, and much more. In this section, you will find an overview of our comprehensive and generous benefit programs. Be sure to check out the Compensation section as well. Core Benefits for Regular, Part-Time Staff Employees (Employed 20 or more hours per week) Tuition Waiver Employee Assistance Program Flexible Spending Account / Dependent Care Account Paid Holidays Sick Leave Retirement Pension Plans State University Retirement System of Illinois (SURS): Employees working in a regular and continuous position or one in which services are expected to be rendered on a continuous basis for at least four months or one academic term, whichever is less, may be eligible to enroll in SURS. To learn more about SURS, visitwww.SURS.org. Optional 403b Tax-Deferred Investment Program: Employees may set up a 403b plan through Empower Retirement. 01 Do you have a High school diploma or the recognized equivalent? + Yes + No 02 Do you have a working knowledge of basic computer operations is required (Microsoft Office, Excel,etc) ? + Yes + No 03 Are you customer service oriented, including the ability to balance customer service with enforcement of testing security? + Yes + No 04 Do you have the ability to exercise sound judgement and to exercise discretion in handling confidential information? + Yes + No 05 Do you have the ability to give written and oral instructions, and to communicate well and professionally with a diverse student body, faculty, and staff? + Yes + No 06 Are you willing to become certified to administer tests according to sponsors' and vendors' requirements (i.e. ALEKS PPL, Accuplacer, etc); this includes study proctor manuals, attending webinars, and passing test sponsor/ vendor certification exams if needed; submitting credentials, etc to test/sponsors/vendors? + Yes + No 07 Are you willing to comply with and enforce test sponsor rules? + Yes + No 08 Are you comfortable learning how to use testing software? + Yes + No Required Question Agency Black Hawk College Address 6600 34th Ave Moline, Illinois, 61265 Phone 309-796-5222 309-796-5224 Website http://www.bhc.edu