Philadelphia, Pennsylvania, USA
1 day ago
Partner Manager
The Partner Manager reports to the Senior Director of Operations and is responsible for developing and managing relationships with a portfolio of partners; collaborating cross-functionally with internal teams for partner enablement; and for executing high-level initiatives to expand the partnership(s) in collaboration with our Partner Business Development team. The ideal candidate will have experience managing relationships with varying levels of seniority (up to C-Suite); and demonstrate attention to detail, responsiveness, problem-solving, and the ability to lead & manage through influence. Responsibilities:Develop, manage and grow FreedomPay’s relationship with assigned enterprise partners Collaborate cross-functionally to implement strategies that enable partner success and improve the overall partner experience Work closely with the Partner Business Development team on strategy to increase platform consumption and grow revenue within your assigned partner portfolio Manage hardware forecasting activities of assigned partners Track key metrics to support ongoing partner management Maintain weekly cadence of executive reporting Drive resolution of partner escalations Contribute to the development of partnership strategies that align with the best interests of both FreedomPay and assigned partners. Keep partner updated with enhancements/new offerings with FreedomPay's product suite Required Skills and Experience:Minimum of 5 yearsof experience in Customer Success, Account Management, Partner Management, Sales, and/or Channel Sales position(s)  Bias for action with the ability to do whatever it takes to ensure success Excellent verbal and written communication Ability to speak & present publicly, and in front of large groups Ability to communicate effectively with C-Suite executives Comfortable working in fast paced, entrepreneurial environments Strong organizational and time management skills Proficiency with Microsoft Office and CRM Experience in Payments, or adjacent industries, a plus Ability to travel up to 10-15% Ability to come into the office located in Philadelphia, PA once a week 
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