Boulder, CO, 80305, USA
4 days ago
Partner Success Manager
Job Description A growing travel company in Boulder, Colorado, is looking to add a Partner Success Manager to their team! In this role, youll manage a region of destinations, ensuring partners are well-positioned to meet traveler demand while balancing volume and capacity across the network. Youll monitor traveler requests, track partner performance, and optimize offerings to drive success. Youll identify, recruit, and onboard top local travel specialists, set and track KPIs, and adjust strategies based on performance insights. You'll train partners on best practices, analyze performance data in Looker, and leverage AI and tech tools to streamline workflows. Collaborating with internal teams like Customer Support and Product, youll address partner needs, support product launches, and enhance platform capabilities. Attending travel expos will help you stay ahead of industry trends and expand valuable partnerships. This role is offering a base salary of $55,000 - $75,000. If this is the role for you, please apply today! We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Experience managing external relationships, optimizing performance, and driving business growth Ability to analyze performance metrics (e.g., in Looker) and use insights to inform strategic decisions Comfortable with ambiguity, proactive in identifying opportunities, and driven to experiment and improve Experience in providing excellent traveler centric customer support in a B2B environment Data & tool savvy - comfortable using AI tools, travel technology, and data platforms like Looker Prior work in travel, tourism, or hospitality, particularly with travel operators or platforms Understanding of market dynamics and ability to build relationships across cultures Fluency in additional languages for engaging with diverse partners worldwide Passion for travel null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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