Partner Support Specialist Intern

  

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

Who We Are: 

At HPE, our team members search beyond customers' needs today to accelerate what’s next and make a difference — for others, our company, and the planet. Our customers turn to us because we are positive, empathetic and enterprising. We embrace opportunities to accelerate this transformation across data, connectivity, cloud and security. And together we make what was once thought impossible, possible.  

That’s why we not only give you the space to grow into the professional you want to be, but we also embrace who you are and where you come from. We also value the flexibility and autonomy to balance work and personal needs in a way that works best for you.   

Start Date: 17th February 2025

Location: Sofia, Bulgaria

What you’ll do:

During our internship program in the Partner Delivery organization, the successful candidates will provide administrative and organizational support for key projects, communicate with people worldwide thus gaining practical skills and knowledge in a fast-paced business environment. Partner Service Deliver Intern will manage all operational matters and quality performance related to assigned channel partners. Some of your key responsibilities will include:

New Partner SetupEducate partners – self-sufficiency/engagement modelDeliver operational trainings (Ops guide, how to interface with HPE, etc.)Communicate Ops guide changes, program changes, etc.Be the main point of contact for all matters pertaining to partner enquiries, acting as first line contact and taking ownership for queries end to endEnsure a close working relationship with assigned accountsEnsure assigned partners make correct financial warranty claims where applicableEnsure all assigned accounts are meeting operational targets within Accreditation metricsEnsure assigned partners deliver high quality customer satisfaction in service delivery to customersDevelop a very close working relationship with (country/region) channel team, attending all reviews when required

What you’ll need:

Currently enrolled in a Bachelor or Master’s degreeAnalytical troubleshooting and problem-solving skillsTime management skills and working with strict deadlinesGood customer, telephone, oral and written communications skillsMastery in English

What you can expect from us:

• Initial extensive onboarding to support you with adjusting into the role

• Ongoing learning and development throughout the duration of the program

• Be mentored by a member of the team and after the program you can grow into a true professional with valuable relationships and international working experience

• Competitive salary and great benefits

At HPE, we’re: 

• Human Rights Campaign’s 2023-2024 Corporate Equality Index

• Great Place to Work’s Best Workplace for Parents 2023

• Fortune 100 Best Companies to Work For® 2024

• Ethisphere World’s Most Ethical Company 2024

• The Civic 50 Honoree

• JUST Jobs Leader 2024

• Forbes 2024 America’s Best Employers For Diversity

• America's Most Just Companies 2024

• Fortune Best Workplaces in Texas™ 2024

• Bay Area's Best Places to Work 2024

#Bulgaria

#interns

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Office Administration, Policy and procedures, Recordkeeping, Risk Assessment, Service And Support Planning {+ 6 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#bulgaria#interns, #operations

Job:

Administration

Job Level:

N/A

    

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.