It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. ServiceNow, the Enterprise Cloud Company, is the industry-leading cloud platform provider for building enterprise applications. We are redefining markets and changing the perception of enterprise software. Our cloud platform allows enterprises to bring together business strategy, application design and operations in a powerfully simple solution. To sustain our explosive growth, we are looking for drivers—people who thrive on responsibility and live for the next big challenge. We seek to employ the brightest and most forward-thinking talent on the planet, and we want to hire people who have their best work ahead of them, not behind them. Join our vibrant team as a Regional Partner Enablement Strategist, where you'll be instrumental in empowering ServiceNow's top partners to build and sustain successful businesses. You will collaborate with ServiceNow & partner stakeholders to support the partner talent and revenue goals. **Job Summary:** Reporting directly to the Director of EMEA Partner Talent Excellence, you will bring creativity and agility to the development of strategic partner enablement and learning plans that align with your target partners' go-to-market strategies and executed to meet the goals and objectives of the partner organization. Responsible for stakeholder management of the partner and the conduit to the entities/functional leaders aligned to the global plan. Your role involves close collaboration with ServiceNow stakeholders to understand the partners’ business direction and the talent required to support it. Build and execute the annual plan utilizing offerings and services from the PE Services Hub. Ensure plan for the year is successfully executed to meet the partner goals and objectives. **Key Qualifications:** · Exceptional organizational and interpersonal skills. · Proven experience in stakeholder engagement and management. · Track record of successfully planning strategic programs. · Strong project management, technical, and communications capabilities. · Sense of humor and ability to thrive in a fast-paced environment. · Passion for enabling others and fostering collaboration. **Responsibilities:** Regional Talent Plan Collaboration and Design: · Own the annual plan lifecycle and its successful fulfillment. · Proactively engage with appropriate internal stakeholders, strategic partner representatives, partner sales management and partner program teams to identify, define, prioritize, recommend, and develop successful training and enablement plans for target partners. Value Proposition Advocacy: · Present and advocate for ServiceNow's value proposition and strategies, empowering partners to establish highly effective ServiceNow partnerships. Needs Assessments: · Conduct needs assessments to understand and document partners' desired business outcomes related to their ServiceNow practice and align it to ServiceNow’s strategy. Capacity and Talent Planning: · Develop and execute capacity, talent, and New Product Introduction (NPI) plans to ensure partners are well-positioned for successful build, sales, pre-sales, and delivery capacity. Expertise Development: · Become an expert in the full ServiceNow Training catalog and product portfolio, providing recommendations for new or expanded offerings based on partner requirements. Relationship Management · Ensure your partner is “in the know” and there is alignment between ServiceNow and partner growth strategies. Maintain alignment with internal Partner Programs team to incentivize and track partner enablement strategy, training, and certification performance. Innovative Scaling Methods: · Create innovative methods to help partners scale their practice resources and skills, focusing on making offerings repeatable across the ServiceNow partner ecosystem. · Identify key gaps in knowledge and processes - and work with all levels of leadership (internal and external) and the PE organization to ensure identification and deployment of appropriate training needed to address those needs. Metrics Design and Data Analysis: · Leverage the central data and reporting team to share reports and insights on partner talent. Analyze and extract valuable lessons learned to put into action. **The ideal candidate will bring the following experience and skills:** · Proven track record of enabling and growing a partner ecosystem. · Highly responsive to internal customer and external partner stakeholder requests. · High energy level and a “can do” attitude. · Effective time manager, capable of developing, delivering, and executing multiple projects, on time and on budget. · Ability to maintain a high level of productivity in a fast-paced, team environment while managing multiple competing priorities. · Diplomacy, integrity, and presence that enables you to work effectively at all levels within a large heavily matrixed organization. · Positive demeanor, with a sense of purpose. · An understanding of what motivates our partner community, our internal stakeholders, and our sales organizations. · Bachelor’s degree required; MBA preferred. · Minimum of 5+ years’ experience in training and enablement organizations within IT or software with a demonstrated track record of successfully executing advanced training and enablement programs for partners. · Ability to travel 20% of the time. · Experience in SaaS industry. · Experience in Partner or Channel enablement or training. · Experience in reading, understanding, and utilizing reports. · Develops and drives consensus while implementing innovative process and strategy improvements. · Project management experience. We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. ServiceNow is an equal opportunity employer, committed to building a diverse and inclusive company where employees feel that they belong. This means that individuals seeking employment at ServiceNow are considered without regard to race, color, religion or belief, sex, sexual orientation, gender identity, , pregnancy, national original, age, disability, or any other characteristic protected by law. _Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate_ **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) . **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. 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