**Description** **Location** : On site in Raleigh, NC, Birmingham, AL, Nashville, TN, Atlanta, GA, Charlotte, NC or Memphis, TN. **Summary** : As a Partnerships Manager Open Banking, you will be responsible for overseeing the successful implementation of our APIs across various customer environments. You will work closely with our API Product Managers, developers, and customers to ensure timely delivery, adherence to standards, and optimal performance. **Responsibilities** : + Project Management: Manage API implementation projects from inception to completion, including project planning, resource allocation, and risk management. + Technical Coordination: Collaborate with development teams to ensure API implementations align with technical specifications and best practices. + Customer Onboarding: Guide customers through the API onboarding process, providing technical support and addressing implementation challenges. + Integration Support: Provide technical support to customers during the integration process, troubleshooting issues and resolving problems. + Documentation and Training: Develop and maintain comprehensive implementation documentation and training materials for customers. + Quality Assurance: Conduct testing and quality assurance activities to ensure API implementations meet performance and reliability standards. + Feedback Collection: Gather customer feedback on API implementation experiences to identify areas for improvement and inform future product development. + API Adoption: Promote API adoption within the organization and with external partners. **Qualifications:** + Bachelor’s degree in computer science, Engineering, or a related field. + 3+ years of experience in API implementation or technical support roles. + Strong understanding of API development, design, and integration principles. + Experience with API management platforms and tools. + Excellent problem-solving and troubleshooting skills. + Strong communication and interpersonal skills. + Ability to work independently and as part of a team. + Familiarity with banking industry trends and regulations is a plus. + Experience with Open Banking, Open Finance, and FDX standards is preferred. **Hours:** + Monday- Friday + 9:00 AM–5:00 PM **About Us** **First Horizon Corp. (NYSE: FHN)** , with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com (https://urldefense.com/v3/\_\_https:/www.firsthorizon.com/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Corporate Diversity Commitment:** We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. **Follow Us** Facebook (https://www.facebook.com/FirstHorizonBank) X formerly Twitter LinkedIn (http://www.linkedin.com/company/first-horizon-bank) Instagram YouTube (https://www.youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209\_-Q) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)