Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem is looking for a Parts Coordinator to report to our Summerville, SC location and preform various clerical and materials handling duties. **What your day will look like as a Parts Coordinator** The Parts Coordinator will be responsible for the ordering, handling, and stocking of various parts. This person will also perform other duties related to the running and maintenance of the shop, sales and branch operations ensuring that customer contracts, billing, invoicing and issues of any administrative nature are resolved in a timely fashion. This role can support various business units and is critical to ensure proper documentation, payment and resolution of customer issues. **Benefits for Parts Coordinators** Health, Dental, and Vision insurance available on your 1st day of employment + Generous retirement saving plan + Generous PTO package and paid holidays + Career progression and development plans + Company wellness, rewards and recognition, and employee discount programs Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits package. If you believe that we would be the right fit for you, please apply today. **Position Requirements for Parts Coordinators** + Handle phone calls, online inquiries, and customer walk-ins. + Perform routine tasks related to the support process. + Collaborate effectively with customers and branch staff to resolve issues. + Process customer requests, including generating rental quotes and placing orders via phone, in person, or email. + Document tasks in process flows. + Answer product questions and refer specific inquiries to the appropriate personnel. + Enter orders and arrange deliveries according to agreements, including understanding freight terms. + Manage contract renewals and simple changes to contracts or purchase orders. + Review auto-renewals of contracts and support additions identified by branch staff. + Complete equipment and rental processes, schedule pickups, and prepare paperwork for customer approval. + Support Service Shop Technicians with work orders and pulling necessary parts for repairs. + Assist branch staff in compiling metrics and ensure timely completion of customer requests. + Maintain accurate time entries and billing for projects and services. + Update payment information for customer service orders. + Ensure all service operations and part numbers are included in service orders. + Address internal and external customer needs and expectations. + Foster a culture of innovation, accountability, and empowerment. + Work effectively in a team environment, with some tasks completed independently. **Qualifications:** + High school diploma or equivalent. + Light construction experience is preferred. + Forklift certification is preferred. + Proficiency in computers, including Microsoft Suite, and basic math skills. + Ability to troubleshoot processes and basic knowledge of circuit testing. **Skill Requirements:** + Communicate effectively within the department to share information and align efforts. + Execute tasks with moderate independence, requiring limited guidance for complex tasks. + Collaborate with other disciplines as needed. + Strong organizational skills and understanding of business concepts. + Excellent communication skills. + Proficient in Microsoft Office applications (Outlook, Word, Excel, PowerPoint). + Familiarity with relevant ERP systems. **WHAT WE CAN OFFER YOU:** Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program, including: + Generous PTO package and paid holidays + Generous retirement savings plan + Customizable health, dental and vision insurance (eligible on first date) + Career progression plans + Reward and recognition programs + Paid parental leave + Tuition Reimbursement + Company Wellness Program + Employee Discount Program **SALARY:** The estimated salary range for this position is $25.00/Hr. to $29.00/Hr. Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement. At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors. Join the global Xylem team today! (http://www.xylem.com/) Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities. Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed. Salary range: $40,300.00 - $64,500.00 Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.   Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation