Job Title: Spare Parts Sales CoordinatorJob Description Coordinate activities related to spare parts sales to customers by procuring parts, maintaining inventory, and facilitating the sale and shipment of parts. Handle various tasks simultaneously throughout the workday, focusing on details related to customer orders. Build rapport with customers to achieve problem resolution and ensure outstanding customer service and satisfaction. Respond to a high volume of customer phone calls and email requests. Review drawing books and machine manuals to confirm parts specifications. Prepare requests for quotes to suppliers, considering vendor capabilities, lead time, quality, and price. Provide quotes to customers in a prompt and timely manner using MRP software PLEX. Process and track order status to confirm customer has received the order as promised and ensure customer satisfaction. Evaluate inventory stock levels during daily activity, customer demand, and known lead time for each specific part. Coordinate appropriate shipping methods and prepare necessary documents. Hard Skills + Reviewing drawing books and machine manuals + Preparing requests for quotes + Using MRP software PLEX + Evaluating inventory stock levels + Coordinating shipping methods and preparing documents Soft Skills + Strong written and verbal communication + Flexibility and adaptability + Building rapport with customers + Problem resolution + Outstanding customer service Job Type This is a permanent position. Work Site This is a fully on-site position in Ann Arbor, Michigan. Work Environment Onsite, Monday through Friday, 8am-5pm. Dress code is business casual. Working with one other spare parts coordinator in Ann Arbor and another coordinator in the Chicago area. Clean manufacturing site, quiet work environment, good retention throughout the company. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.