Position Summary

Role and Responsibilities

SAMSUNG ELECTRONICS UKRAINE is opening the vacancy of Parts Outbound Specialist in Kyiv.What we need for this roleTo be successful, you will possess the following skills and attributes:spoken business English & fluent Ukrainian is a must 2+ years of relevant experience Sound proficiency in MS ExcelStrong understanding of customer needs and market trendsBachelor's degree in business, marketing or related fieldExcellent presentation, analytical and problem-solving skillsStrong communication and collaboration skillsAbility to manage multiple projects and priorities in a fast-paced environmentMain Role Responsibilities:Support all service parts sales operation from SVC WH to Service centresSupport and control service centres for parts normal ordering processControl parts export process from SVC WH, coordinate operation of brokers, customs, forwardersManage Service Centres operation withing credit limits, control on-time payments and release orders release sales orders by exceptional rulesOutbound forwarders managing (in-time delivery; order non-regular shipment; inform service centers about delivery time; parts arrival data system upload and reporting)  Manage main parts KPI and regular reportingWhat does success look like?A ‘can do’ and positive attitude, and the ability to perform well under pressure, always providing the customer with more than they were expectingThe ability to stop, review, measure and document challenges/opportunities and bring them to the attention of the relevant stakeholders for support and resolutionBe able to cope well with change and the ambiguity which may exist while change is effectedThe ability to put the customer and their experience/journey firstBenefits of working here at Samsung include:Hybrid working with flexible hoursBonus SchemeGreat development opportunities: corporate and external trainings; global company networking for professional and personal growthHoliday - 28 days per annum plus bank holidaysAccess to discount shopping portalСanteen coverage onsite  Company benefits package: health and life insurance; corporate doctor company support for sports and recovery; employee personal support (marriage, child birth etc.)We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.Interested? Send us your CV!Our People Team will consider your application and if you meet the position requirements, will contact you for further steps.

Skills and Qualifications

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