Grand Rapids, Michigan, USA
38 days ago
Parts Procurement Clerk
Overview As the Parts Procurement Clerk you will be responsible for achieving sales goals and administering order management processes for repair parts. The position also identifies customer needs and resolves parts or equipment issues with the sale and timely delivery of quality parts and solution offerings. Responsibilities Act with a sense of urgency and accountability to satisfy the customer by fully identifying customer issues and offering timely and quality solutions. Ensure that problems relating to delivery, quality or pricing are promptly conveyed to the supplier and resolved in a timely manner. Process orders received from service & installation teams. Create, maintain, update, and reconcile purchase orders. Adheres to purchase order company policies & procedures. Place orders for departments other than service such as sheet metal, controls, HVAC, refurbishing, and installation department as needed. Support orders in inventory, purchasing, pricing, and warranty administration processes. Reviewing invoices for purchased commodities as required by Accounts Payable. Additional responsibilities as assigned. Qualifications Formal Education Requirement: Required Level: High School OR Five years of related experience and/or training; or equivalent combination of education and experience. Preferred level: Bachelor’s Degree Minimum Years of Experience Necessary: 3 plus Additional Requirements: Ability to successfully manage multiple, competing priorities/task in a fast-paced work environment. Strong communication skills, verbal and written, required. Intermediate to advanced proficiency in Microsoft Office Suite. Strong organizational, time management skills. Flexibility to work outside normal working hours, as required. Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred. Ability to maintain the highest level of customer service at all times. Demonstrated ability to making decisions, learn quickly, thinking rationally and exercising good judgment. Work effectively in diverse team environment. High level of professionalism and diplomacy. About Hussmann: Hussmann is a subsidiary of Panasonic USA. We are a leader in providing display merchandisers, refrigeration systems, installation, and services to food retailers around the world. We do more than provide a refrigeration system or install and maintain equipment. We provide our customers with solutions to make their businesses better. Finding a better way has always been the Hussmann way. Since 1906, our focus on innovation has helped food retailers succeed. We hold over a 122 U.S. patents and 320 international patents from more than a dozen countries. We collaborate with customers across a variety of food retail segments as we work towards fulfilling a promise for better businesses, better partners, and a better world. Our organization offers benefits that are the best fit for you at every stage of your career: Comprehensive Insurance Plans: Health, Dental and Vision, 401k with Company Matching Contribution, Discretionary 401k Company Contribution, Tuition Reimbursement Program, Life/Disability Insurance, Family Leave, Panasonic Employee Discounts, Paid Vacation and Holidays, Wellness Program, Identity Protection, Community Stewardship, Employee Assistance Program and more. Hussmann is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit based factor. REQ-145549
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