Nisku, AB, T9E 0Z6, CAN
15 days ago
Parts Sales Coordinator (Canada)
Are you seeking an opportunity to show your exceptional skills and knowledge? Are you looking for a company which provides you with dynamic and challenging work environment every single day? If yes, look no further…we are seeking individuals who are skilled, knowledgeable, and ready to work in a fast-paced environment to deliver top notch solutions to cater business needs. **About Nabors** Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world. **Canrig Drilling Technology** provides equipment, tools, services, and software products to global customer base, improving the safety and efficiency and environmental footprint of operations. Our workforce, like our technology, is rapidly expanding. **JOB SUMMARY** The Parts Sales Coordinator will be responsible for managing the sale and distribution of spare, repair, and replacement parts. This role involves daily communication with both external customers and the internal supply chain team to process orders, promote upgrades, and drive sales growth. The ideal candidate is a proactive self-starter with strong communication skills and a passion for sales. Responsibilities include expanding the client base, increasing sales revenue through new and existing customers, negotiating large-scale or fleet-wide orders, and helping to sell obsolete or slow-moving inventory. **DUTIES AND RESPONSIBILITIES** + Develop and maintain positive relationships with internal and external customers through the use of oral and written communication, fostering customer loyalty and repeat business. + Process sales quotations and customer orders for internal and 3rd party customers. + Ability to read, interpret, and execute spare part related contracts and agreements. + Meet with customers on site and off site. + Deliver parts to customer locations periodically. + Ensure a timely response to inbound customer communications (emails, RFQ’s, complaints, etc.) and ensure that revenue targets are met/exceeded by professional handling of inquiries and discreet upselling. + Team player who shows genuine commitment to the success of the aftermarket team and the company + Prepare weekly bookings and monthly backlog reports for management. + Continual focused concentration necessary to successfully meet deadlines, timely communicate, and deal with regularly changing priorities and work challenges. + Other duties include but are not limited to analysis, problem identification, problem solving, research, investigation, evaluation, and organization. + Availability for regularly scheduled after hours support + Other duties may be assigned. This could be tasks to support the Shop Repair, Field Service, HSE and Sales groups. **MINIMUM QUALIFICATIONS / SKILLS** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **EDUCATION and/or EXPERIENCE** + Required - High School Diploma + 5 years Oilfield Industry experience + 3 years sales experience + 2 years mechanical experience + Effective verbal and written communicator + Ability to quickly learn and enhance skills to execute part sales immediately + Good organizational skills + Highly proficient in MS Word and Excel + General oilfield product knowledge + Customer service experience to include soft skills and sales techniques **LANGUAGE SKILLS** + Ability to read and analyze engineering drawings, write reports and business correspondence, effectively present information and respond to questions from groups of managers, clients, customers, and the general public. **MATHEMATICAL SKILLS** + Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. **REASONING ABILITY** + Ability to solve problems and deal with variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. **COMPUTER SKILLS** + Should be proficient in the following + Manufacturing/inventory software + Spreadsheet and word processing software **CERTIFICATES, LICENSES, REGISTRATIONS** + Valid driver's license **PREFERRED QUALIFICATIONS** + Experience with Visual Manufacturing and Microsoft D365 + Post secondary education + OEM product knowledge **BEHAVIORAL COMPETENCIES** + Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in problem solving situation, uses reason when dealing with emotional topics. + Technical Skills - Assesses own strength and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. + Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills, Participates in meetings. + Written Communication - Writes clearly and informative; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. + Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interest; Able to build moral and group commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. + Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. + Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision making process; Makes timely decisions. + Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence. + Planning/Organizing - Uses time efficiently; Plans for additional resources; Sets goals and objectives. + Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. + Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. + Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. + Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach of method to best fit the situation; Able to deal with frequent change, delays or unexpected events. + Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes talks on time or notifies appropriate person with an alternate plan. **PHYSICAL REQUIREMENTS / WORKING CONDITIONS** PHYSICAL DEMANDS Employees will have tasks in office, shop, warehouse and occasionally traveling to Customers’ locations. WORK ENVIRONMENT While performing this job, the employee is occasionally exposed to vibration, risk of electrical shock, wet and/or humid conditions, moving mechanical parts, high and precarious places, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions and extreme cold and heat.
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