Unique NAPA opportunity…A NAPA Parts Store where you’d least expect it…

NAPA is a Parts Store and So much more! Did you know that some of NAPA’s biggest customers are Airlines, City & Government facilities and public schools? NAPA supplies many parts to these places that keep them moving and because we have been so successful at it, we are looking to grow this division even more! We already said that we are “so much more” and to prove it, we are looking for a special Talent to join our Integrated Business Solutions (IBS) Division as a IBS Site Parts Specialist- Trainee. 

What is NAPA Integrated Business Solutions (IBS):

We manage Parts so businesses don’t have to! The NAPA Integrated Business Solutions (IBS) program is a partnership with any company that needs on-site assistance running a highly efficient parts department within their business. In other words, “a Store inside a Store/Company.” We partner with some exciting places: ground support maintenance stations for major airlines, government vehicle maintenance stations, utility companies, construction companies, car dealerships and more. NAPA provides parts management, supply chain expertise, fantastic customer care, that serve our customer’s efficiencies and bottom line when we step in to manage their parts departments. Check out this video to learn more about the dynamic division of NAPA IBS www.napa-ibs.com

The Parts Specialist - Trainee will play a critical role in our partnership with one of four focus areas: Government, Transportation, Commercial, Dealership. This person will provide on-site parts management, procurement, and inventory, while managing people and processes. We are looking for someone who is passionate about providing non-stop customer service in this extremely important partnership. Keeping equipment running is a major part of these companies bottom line, so we need a high energy leader who will be able to not only nurture this vendor relationship, but also keep everything running smoothly and ensure that they have the right parts to the right place at the right time…on time!

This role may be for you if:

You are open to learning, hands-on training, and ultimately moving into a NAPA IBS roleAre comfortable with working in a Fleet shop environment You have a background in automotive aftermarket, dealerships, parts, light/heavy duty equipment, ground support industryYou have experience in supply chain, parts procurement, and or logistics. Demonstrated leadership in the automotive after-market industry, preferably an automotive parts department, dealership, heavy duty and/or fleet establishmentYou enjoy representing a dynamic and respected brand along with going out of your way to provide tremendous customer service!You love building and sustaining relationships with your team and outside vendorsYou enjoy coming up with better processes and being looked at for the go to person for answers to customer’s questions

A Day in the life (what you will learn):

Providing an outstanding and a very high level of customer service with our partner and customerWorks in unison with the IBS Site Manager and team ensuring all daily/weekly/monthly reconciliation items are handled per policy and procedure guideAddressing customer sales/service questions and problems quicklyShifting into a high gear and bringing a high energy to our NAPA parts counter at our IBS locationHelping team members when working with customers or finding auto partsNavigating computer and paper catalog systemsWorking towards continuous improvement with our on-site parts store relationship - processes and proceduresLifting merchandise up to 60 lbs. Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people

What you’ll need:

An open mind for training Passion for customer care, relationship management, and going out of your way to take care of customersAutomotive Aftermarket/Parts/Light & Heavy Duty/Diesel/AftermarketExperience with inventory protection, asset management and catalogingDemonstrated leadership in the automotive after-market service industry, fleet services, government contracts, dealerships, or retail establishmentsPossess personal drive, self-motivation and ability to not only identify issues, but finding immediate solutions for customerCapable of operating point-of-sale system, cataloging and customer fleet management softwarePossess analytical/problem solving skills and a non-stop drive for solving customer issues and coming up with solutions Thrive in a super-fast paced environmentWelcome “being the go to person”! High School Diploma, GEDFlexibility in schedule including evenings, weekends and holidays

And if you have this, even better:

Background in Aviation and/or Ground Support EquipmentTechnical school, and/or college degree a plusAutomotive Parts experienceParts procurement, Supply Chain & Logistics ASE Certification(s)

Why NAPA may just be the right place for you:

Awesome people and brandPay is $17.00 an hourOutstanding health benefits and 401KStable company. Fortune 200 with a “family” feelCompany Culture that works hard, yet takes care of employeesOpportunity for accessing multiple career paths, ongoing development, with support from leaders and your team

If this role sounds like a fit, please take the time to complete our super quick and easy application. We are excited and humbled that you are considering NAPA as hopefully your future employer.

 Next Steps:

Please apply if you think this is a great fit for you and we will be in touch! If you decide that this role is not for you, please check out some of our other great careers by visiting jobs.genpt.com  

Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community onjobs.genpt.comor create an account to set up email alerts as new job postings become available that meet your interest!

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