PAS Outpatient Site Scheduling Specialist Req #: 45689
Category: Clerical / Administrative Support
Status: Full-Time
Shift: Day
Facility: Childrens Specialized Hosp
Department: Administration
Location: Newark (NWK), 182 Lyons Avenue, Newark, NJ 07112

Job Overview:

The outpatient site scheduling specialist is a critical role at the local level in ensuring patients and families receive optimal service and timely access to care. Provides onsite scheduling, and manages waitlist for multiple disciplines at the local level. Responsible for optimizing booked rates by collaborating directly with onsite leaders and clinical staff to coordinate schedules.

Qualifications:

Required:

High School Degree or equivalent Good verbal and written English communication skillsProficiency with internet-based technologies including Microsoft office, data entry, and navigation of multiple applicationsSensitive to patient confidentiality, and maintains HIPAA compliance

Preferred:

Experience with electronic medical records preferred

Scheduling Requirements:

Shift working, 8:00am 4:30pm each dayDays to work M- F FT 40 hrs per week

Essential Functions:

Works closely onsite with clinicians to manage and optimize access to care for patients and families to achieve optimal booked ratesMeets regularly with site leaders to manage schedules of clinical staffActively manages waitlist for local sites and, along with PAS Site Manager, provides suggestions to local clinical leaders for needs based on waitlistSchedules appointments based on requests from local site clinicians, leaders, and patients and familiesEnsures accuracy of intake information, inclusive of demographics, insurance information, referrals, and prescriptions, if needed for services lineUtilizes HRO principles, inclusive of AIDET, Five Tones, and validate and verify to provide excellence in customer service and the patient experienceAble to think creatively and proactively while maintaining adherence to guidelines, policy and proceduresActively participates in meetings and huddles with the onsite local teamsAdheres to the productivity expectations as determined by local PAS Manager and DirectorsWorks effectively with others and proactively problem solvesOther duties as assigned

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

Paid Time Off (PTO) Medical and Prescription Drug InsuranceDental and Vision InsuranceRetirement PlansShort & Long Term DisabilityLife & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending AccountsWellness ProgramsVoluntary Benefits (e.g., Pet Insurance)Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,

high-quality academic medicine in a compassionate and equitable manner, while delivering

a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer