Job Title

Patcraft Account Manager- Orlando, FL

Position Overview

With more than 70 years in the commercial flooring business, Patcraft defines performance by more than how our products withstand the physical demands of an environment, but also how they support human performance, productivity, health, and wellness. We deliver high-performance flooring solutions with innovative design and superior service to meet the needs of every market sector.

The Patcraft team is hiring an A&D Specialist with the ability to call on all commercial market segments. The ideal candidate lives in the Orlando market.  This position will be part of a team who in collaboration covers the A&D Community, End-Users and the Flooring Contractor channels.

Responsibilities:  

Characteristics to include honesty, integrity, hard work, enthusiasm and motivation.

Work with architects, designers, flooring contractors, end users, contractors, etc. to select appropriate products for their projects that fit within their design criteria, budget and time frame.

Travel daily throughout assigned area to call on existing customers and prospect new customers to solicit business.

Manage project from inception to completion including identifying opportunity, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk/ claim coordination (if necessary), and communication of maintenance program.

Must be motivated and comfortable working and supporting a closely knit team environment.

Must be able and competent to work with and manage customer base thru CRM (Customer Relationship Management) tool such as Salesforce.com

Follow up on a variety of leads from sources such as Dodge & networking groups

Build relationships with existing and new customers by entertaining such as lunches, dinners or special events. 

Commercial Account Managers must implement the selling process in his/her area; they must have the ability to make good judgment decisions. A full understanding of the product line is essential. Furthermore, an understanding of the application that each product serves is critical. The ability to interface/communicate with a diverse group of customers in a friendly and respectable manner is a must. The ideal candidate will possess a flexible personality and be able to communicate clearly to other persons, both orally and in written form. Commercial Account Managers must give presentations to architects, designers, and end-users to educate them on the flooring industry and how Patcraft can benefit them on their projects. 

Required Competencies:

Build Trusting Relationships

Influence Others

Execute Action Plan

Demonstrate Inclusive Leadership

Adapt and Change

Qualifications: 

High School Diploma/GED

5+ years industry sales experience

Living in Orlando, FL

Experience calling on the commercial A&D community

Preferred Qualifications:

Bachelor's degree

Shaw benefits include: 

Medical, dental, and vision insurance 

Life insurance and disability coverage 

Tuition reimbursement 

Employee assistance program 

Health savings account 

Paid Time Off 

Parental Leave 

401K and Retirement Plans 

Product discounts for employees 

Adoption assistance 

Shaw Family Health Center (Dalton, GA, and Cartersville, GA, locations) 

Patcraft is based out of Cartersville, Georgia, at the new Create Centre, an innovative facility that encourages collaboration and connectivity of commercial product development and marketing teams, as well as customers from around the globe. We are looking for energetic, passionate individuals to become a part of our brand, as well as support the values and mission of our parent company Shaw Industries, Inc., a subsidiary of Berkshire Hathaway, Inc., which is located in Dalton, GA.

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.