Position Objective:

Functions as the receptionist for the Front Desk, greets patients, and answers incoming calls.  Checks in the patients and makes sure appropriate forms are completed, signed appropriately and scanned as needed.  Completes EPIC registration, prior to patients being admitted.

Essential Job Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Covers the front desk and provides      coverage for back desk as needed. Greets and directs visitors, answers telephone      and forwards call to appropriate staff for handling and tags luggage.Completes EPIC registration,      demonstrating knowledge of fully registering patients in the inpatient and      outpatient programs. .Performs EVS verificationsAttends and participates in staff      meetings and in-services.Codes and files charges for      assessments.Provides coverage for benefits      verification as needed.Schedules appropriate appointments      in a timely mannerObtains, analyzes, sorts and      maintains statistical data for CPI/QI reports.Interacts with clinical/medical      staff as needed regarding patients in the waiting area. . Consults with supervisor relative      to patient concerns or complaints and recommends solutions. 

Educational/Experience Requirements:

High School diploma.Ability to work day and early evening hours.A focused individual with experience in attention to detail is required.Experience with Microsoft Office, Excel preferred, and data entry.Previous job responsibilities that demonstrate excellent customer service skills.Business casual attire to enhance initial customer perception of PathwaysPreferred: Medical Terminology.

Required License/Certifications:

None

Working Conditions, Equipment, Physical Demands:

There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.

Physical Demands -

The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

The above job description is an overview of the functions and requirements for this position.  This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.

Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status