General Summary
Works under direct supervision. Represents the System in a professional manner, using good customer service practices in the performance of the following duties: Inpatient admissions, Registration, Patient Arrival, and Kiosk support. Performs a variety of functions including, but not limited to; pre-service outreach to patients, greeting all customers with a warm and personal greeting, promotion and support of self-service tools, interviewing, preparing admitting and other related forms, assigning rooms for inpatients (as appropriate), monitor waiting areas, and preparing information and charges for billing purposes. Also performs a variety of functions related to cashiering and insurance verification.
Shift:
Monday-Friday: 9:00a-5:00p
Every other weekend
Holiday rotation
Duties and Responsibilities
Essential Functions:
Common Expectations:
Types and/or compiles correspondence and reports, photocopies information, files information, answers the telephone, takes messages and directs calls. Prepares and maintains records of patient charges. Maintains department records, reports, files and census statistics as required. Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards. Participates in educational programs and inservice meetings. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. Provides outstanding service to all customers: Proactively approach and greet all guests with a warm and personal greeting. Fosters teamwork; and practices fiscal responsibility through improvement and innovation.
Qualifications
Minimum Education:
Work Experience:
Less than 1 year 3 - 6 months RequiredCourses and Training:
6-8 week in-house registration procedures and medical terminology courses Upon Hire RequiredKnowledge, Skills, and Abilities:
Excellent communication and interpersonal skillsBenefits Offered:
Comprehensive health benefits Flexible spending and health savings accounts Retirement savings plan Paid time off (PTO) Short-term disability Education assistance Financial education and support, including DailyPay Wellness and Wellbeing programs Caregiver support via Wellthy Childcare referral service via WellthyYou’re unique and you belong here.
At WellSpan Health, we are committed to treating all applicants fairly and equitably, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email at . We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us.