Bed Controller - Patient Access

M-F 9:30 AM -6 PM Bilingual in Spanish,  Base Salary plus Bonus

As Mount Sinai grows, so does our legacy in high-quality health care. 

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Position Responsibilities

Ensures all co-workers are aware of special request (i.e. Private rooms issues, VIP status, special needs), unscheduled registrations, and/or add-onsReceives reservations for admissions from physicians and/or their office and assigns beds per hospital policyAssign bed on date of admission according to medical necessity, sex and patient preference and completes admissions logEnsures transfers from other facilities are properly authorized and processed on a timely basisEffectively communicates with ER and nursing station in regards to transfers and discharges and ensures collection of deposits and correct accommodation codesObtain request from nursing station, physician of patient for room transferAssign new room based on medical necessity, sex and patient preferenceComplete transfer log at time of transfer and maintain transfer log sheet for all patients being transferred dailyTransfers patient in the HBOC/Star System and ensures selection of correct accommodation codesObtains all information concerning patients transferring from other hospitals, informs appropriate contacts at sending hospital to transfer stats within policyCollects accurate and complete patient information (i.e. legal name, permanent/local address, phone number, next of kin, employer, guarantor, insurance information, physicians etcand enters in system within established time framesVerifies insurance information, which include eligibility, benefits (i.e. Deductible, co-payment, out of pocket expenses, maximum lifetime coverage, exclusion/limitations/pre-existing conditions, etcand obtains appropriate referrals, pre-certification and/or authorizations for all patients as follows: Scheduled patients no later than 24 hoursUnscheduled patients at point of service within the established time framesEnters complete insurance verification information, which include eligibility, benefits (i.e. Deductibles, co-payments, out of pocket expenses, maximum lifetime coverage, exclusion/limitations/pre-existing conditions, etcin the insurance screen and note fieldsAfter completion of registration process ensures that an identification bracelet has been placed on all patients, paying special attention to all incoherent/confused patients who require two identification bracelets one on the patient's wrist and one on the patient's ankleAfter completion of the registration process ensures all registration documents, as well as orders, accompany the patient to appropriate area (i.e. nursing units, ancillary department, etcCommunicates all pertinent information regarding the patient to the appropriate departments or patient care unitsPrior to the end of shift conducts self audit of all registrations to insure that information is accurate and complete, maintain less than a 5% error ratioForwards copies to immediate supervisor with supportive information of incomplete tasksRequest and assign beds in the Pre-Admit Tracking and EPIC systemsReviews/oversees cash collection and cash receipts Journal Policy

Minimum Requirements:

One year practical experience in computer usage.One year prior experience in registration collections and insurance verifications preferred.Excellent communication and customer service skills.High school graduate or equivalent level of training. Some college preferred

Benefits 

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:

Health benefitsLife insuranceLong-term disability coverageHealthcare spending accountsRetirement planPaid time offPet InsuranceTuition reimbursementWellness program

Bed Controller

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