Patient Access Coordinator

*San Antonio, TX*

Job Description

We are seeking a dedicated Patient Access Coordinator to join our team. The ideal candidate will have experience working with 2-3 different EMR systems and will be responsible for checking in and checking out patients, verifying date of birth and insurance, collecting payments, creating appointments, contacting patients for 'no-shows' or rescheduling appointments, and sending out dictated letters from the doctor via email to patients.

ResponsibilitiesWork with 2-3 different EMR systems.Check in and check out patients.Verify date of birth and insurance.Collect payments (credit card/check).Create appointments for patients checking out.Contact patients for 'no-shows' or rescheduling appointments.Send out dictated letters from the doctor via email to patients.Essential SkillsElectronic health record management.Appointment scheduling.Patient care and education.Insurance verification.6 months to 1 year of medical experience, preferably in ophthalmology.High level of customer service skills.Experience working in an environment with 60+ patients per day.Bilingual capabilities.Computer skills.Medical terminology knowledge.Data entry and front desk experience.Additional Skills & QualificationsExcellent customer service skills.Strong communication skills.Adaptability.Reliability.Basic mathematical skills.Experience working with multiple applications (email, EMR, instant messenger).Multi-tasking abilities.Eagerness to learn.Ability to handle a high volume of patient care.Easy-going and energeticFriendly and compassionateWork Environment

The work schedule is Monday through Friday, from 6:00 AM to 6:30 PM, with availability required between those hours. On days when the team travels to other clinics, earlier start times may be necessary, and some overtime is expected. The role involves traveling to various clinics within San Antonio, with travel time compensated at the hourly rate. This position is highly collaborative, working alongside other patient access coordinators and directly with physicians.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in San Antonio,TX.

Application Deadline

This position is anticipated to close on Mar 11, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.