JOB PURPOSE 

The Patient Access Registrar works directly with patients, clinical staff, and other CH employees to provide information and resolve issues relating to patient accounts. The Patient Access Registrar is the first impression of patients arriving for services and is responsible for creating a positive patient experience.

QUALIFICATIONS 

All job qualifications listed indicate the minimum level necessary to perform this job proficiently. 

LEVEL OF EDUCATION 

Minimum: 

Preferred: College Associate's degree or higher 

CERTIFICATIONS, LICENSES, REGISTRATIONS 

Minimum: 

Preferred: 

TECHNICAL REQUIREMENTS

 Minimum: Basic MS Word, Outlook and Excel skills; 35 wpm keyboard/typing speed 

Preferred: Expert knowledge of MS Office software, including Powerpoint and Access 

YEARS OF RELATED WORK EXPERIENCE 

Minimum: One (1) year of experience in an office, hospitality, or customer service environment 

Preferred: Two (2) years of related work experience in a healthcare environment, with a working knowledge of medical terminology.