Mercy Fitzgerald Hospital, a member of Trinity Health Mid-Atlantic, is looking for an experienced full time Patient Registration Representative to join our Patient Access team in the Emergency Department!

Employment Type:
Full Time

Shift:

1 FTE, 40hrs/wk Monday-Friday 3p-11:30p, evening shift. Weekend and holiday rotations. Per department needs.

The primary function of the position is to greet, pre-register and/or register patients in a courteous and professional manner, verify insurance benefits and check for the necessity of pre-certification, authorization and referral. Perform medical necessity checks where needed. Secure patient signatures for required hospital forms and collection of patient’s financial responsibility when required. The position is also responsible for providing professional, quality customer service, timely resolution to customer problems, and coordination of services to all customers. The position functions to communicate revenue cycle related issues to patients, physicians, physician office staff and other hospital colleagues. This position rotates into various areas of patient access and may work a variety of shifts.

Minimum Qualifications:

HS diploma or equivalency

Associate degree (Preferred)

Minimum one (1) year experience in insurance verification and medical office/hospital customer service

​We offer a competitive salary and comprehensive benefits including:

Medical, Dental, & Vision Coverage

Retirement Savings Program

Paid Time Off

Tuition Reimbursement

Free Parking

And more!

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.