Location: Must be willing to cover in Frisco and Plano as needed
Schedule: Variable hours M-Th 7am-7pm and Friday 7am-4:30pm.
Essential Duties and Responsibilities: The essential duties of the position include the following. Other duties may be assigned.
Key Functions:
Has to train in all areas: Check in/out, Chart Auditing, Call Center functions.Provides excellent customer service to patients by listening and appropriately serving patients.Contributes to an overall positive work atmosphere through actions and attitude.Relays relevant information to the appropriate internal staff. Follows practice procedures for appointment entry, check-in and/or check-out processes.Participates in office meetings and educational activities.Maintains work area in neat and orderly manner.Complies with HIPAA procedures.Other duties as assigned.Requirements
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Travel to all OTX locations is required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: High School Diploma, or general education degree (GED), or one to three months relates experience, and/or training or equivalent combination or education and experience