**DESCRIPTION** **Essential Duties and Responsibilities:** The essential duties of the position include the following. Other duties may be assigned. **Key Functions** : + Has to train in all areas: Check in/out, Chart Auditing, Call Center functions. + Provides excellent customer service to patients by listening and appropriately serving patients. + Contributes to an overall positive work atmosphere through actions and attitude. + Relays relevant information to the appropriate internal staff. + Follows practice procedures for appointment entry, check-in and/or check-out processes. + Participates in office meetings and educational activities. + Maintains work area in neat and orderly manner. + Complies with HIPAA procedures. + Other duties as assigned. **REQUIREMENTS** **Qualifications:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Education/Experience:** High School Diploma, or general education degree (GED), or one to three months relates experience, and/or training or equivalent combination or education and experience **Company:** Orthopedic Associates of Flower Mound **Job Type:** Full-time **Address:** 5000 Long Prairie Rd, Flower Mound, TX, 75028