Please read Schedule and Training requirements under Position Highlights below! Training on DAYS required
Position Purpose
The Patient Access Representative is responsible for pre-registration, registration and admission functions for the Emergency Department at Mercy Medical Center.
What you will do
Verify insurance requirements; obtain and understand insurance benefits
Responsible for upfront collections, co-pays and deductibles
Ensure that all entries concerning demographic, financial and advanced directives are accurate
Interview all patients to obtain demographic and financial information, inputs data into EMR system. Identifies party that can legally authorize services. Sort and distribute all appropriate copies and completes all phases of registration process, i.e. other papers, patient bracelet, patient rights, Health Care Proxy info
Explain hospital policies or regulations concerning valuables, patient’s rights, health care proxy, Notice to Medicare beneficiaries, and hospital mission
Minimum Qualifications
Minimum high school diploma or equivalent, college preferred.
Medical terminology skills
Relevant medical office, hospital / physicians billing or patient registration experience preferred
Position Highlights and Benefits
24 Hours per Week -2nd shift evenings; rotating schedule in the ED including every other weekend - differentials apply!
Initial TRAINING requires 2 weeks of Mon-Fri DAYSHIFT
Additional EPIC training will be required later this year in daytime hours including time in CT
Ministry/Facility Information
Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.