Patient Access Representative I
SSM Health
**It's more than a career, it's a calling.**
WI-SSM Health St. Mary's Hospital - Madison
**Worker Type:**
Regular
**Job Highlights:**
+ Department: Main Registration
+ Schedule: Full Time, Evening Shift, 3-11pm , rotating weekends/holidays
+ Starting Pay: $18.00/hour (Offers are based on years of experience and equity for this role.)
+ Shift Differentials: NA
+ Location: St Mary's Hospital, Madison WI
**Job Summary:**
Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.
**Job Responsibilities and Requirements:**
PRIMARY RESPONSIBILITIES
+ Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
+ Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
+ Assists with coordination of activities related to insurance pre-certification/authorization.
+ Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
+ Performs clerical and reception duties associated with patient registration.
+ Identifies process improvement opportunities and participates in improvement plans.
+ Works on special projects as needed.
+ May review the work of others.
+ Performs other duties as assigned.
EDUCATION
+ High School diploma/GED or 10 years of work experience
EXPERIENCE
+ One year experience
PHYSICAL REQUIREMENTS
+ Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
+ Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
+ Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
+ Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
+ Frequent keyboard use/data entry.
+ Occasional bending, stooping, kneeling, squatting, twisting and gripping.
+ Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
+ Rare climbing.
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
+ None
**Department:**
8701300033 PAS - St. Mary's Madison
**Work Shift:**
Evening Shift (United States of America)
**Scheduled Weekly Hours:**
40
_SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205881493.704955970.1667719643-240470506.1667719643)_
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