Patient Access Representative I
Kforce
Kforce has a client in West Hollywood, CA that is seeking a Patent Access Representative II. This position is remote eligible after successful completion of on-site training.
Summary:
We are seeking a detail oriented and proactive Medical Appointment Scheduler for a well-established hospital in the greater Los Angeles area to handle inbound calls for scheduling primary care and urgent care appointments for outpatient patients.
Key Responsibilities:
* The Patient Access Representative will schedule doctor appointments for primary care and urgent care services based on availability
* Ensure that appointments are scheduled in appropriate time slots, optimizing patient flow
* Remain logged into the phone system for the entire shift to handle all inbound calls
* As a Patient Access Representative, you will answer patient calls in a timely manner, providing accurate information regarding appointments
* Adhere to strict protocols for answering calls and delivering the correct information
* Demonstrates drive, initiative, and attention to detail in completing tasks
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