Patient Access Representative I Req #: 0000186609
Category: Billing/Collections/Registration
Status: Full-Time
Shift: Day
Facility: RWJ Somerset
Department: Outpatient Infusion
Location: RWJUH Somerset, 110 Rehill Ave, Somerville, NJ 08876

Job Overview:

The Patient Access Representatives is responsible for coordinating and facilitating registrations and admissions by obtaining pertinent demographic, financial and insurance information on all patients. The Patient Access Representatives ensures timely registration and promote patient satisfaction.

Qualifications:

Required:

High school diploma or equivalent education 3 years in health care setting

Preferred:

Strong communication and interpersonal skills

Scheduling Requirements:

Shift working: Days 8:30am-5:00pmMonday through FridayFull-Time, 40 hours per week

Essential Functions:

Greets all patients/visitors promptly and courteously directs to appropriate locationMonitors the atmosphere in the waiting area and will help assist in notifying patients of wait timesInterviews patients, relatives or other responsible persons in order to gather pertinent demographic and financial information for processingObtain required forms, signatures and copies of insurance cards and personal identification for guarantee of payment/assignment of benefits all patientsTimely notify patients of any possible delays to their schedule and provide updates as availableCompletes check-in and registration process accurately while maintaining patient privacyUsing National Patient Safety Goals, correctly identifies and bands patients upon check-inMonitors and resolves appointment request work queues in addition to pre-registration work queuesForwards all outside MD insurance/medication orders to the Authorization Specialist for insurance verification and authorization/referral requirementsPrioritizes work and resolve problems promptly and professionalWill assist in scheduling of chemotherapy treatment visitsSupports departmental policies, practices and initiativesWilling to float to Medical and Surgical oncology practices located in the cancer center

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

Paid Time Off (PTO) Medical and Prescription Drug InsuranceDental and Vision InsuranceRetirement PlansShort & Long Term DisabilityLife & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending AccountsWellness ProgramsVoluntary Benefits (e.g., Pet Insurance)Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer