We are so glad you are interested in joining Sutter Health! **Organization:** SLH-Sutter Lakeside Hospital **Position Overview:** Serves as the face to face point of contact for the patient at a client location. Obtains all necessary information to register and financially clear patients. Greets patients/family members and obtains and/or verifies relevant information in the process of registering financially clearing patients for service delivery. Enhances the patient experience throughout all patient interactions by serving as the customer service point of contact at the point of service by demonstrating knowledge of Sutter's Health system and service offerings. Responsible for supporting the success of a high-performing shared services organization by helping to champion and drive the long-term MFSS vision. Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized. Participates in programs and in using tools in support of building a high performance culture via the standard MFSS responsibilities (e.g. performance measurement, people development, customer relationship management, etc.). **Job Description** : **EXPERIENCE** + Experience within a hospital or clinic environment, an insurance company, managed care organization or other financial service setting, performing financial counseling, financial clearance and/or customer service activities as typically acquired in two years. _Required_ **EDUCATION** + Education Level: HS Diploma _Required_ **LICENSURES AND CERTIFICATIONS** + Certified Healthcare Access Associate - CHAA _Preferred_ **Job Shift:** Nights **Schedule:** Per Diem/Casual **Shift Hours:** 8-12 **Days of the Week:** Variable **Weekend Requirements:** As Needed, Rotating Weekends **Benefits:** No **Unions:** Yes **Position Status:** Non-Exempt **Weekly Hours:** 0 **Employee Status:** Per Diem/Casual Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines. Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $26.09 to $31.81 / hour _The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package._