Patient Access Services Rep/UKHC
University of Kentucky Federal Credit Union
Posting Details Job Title Patient Access Services Rep/UKHC Requisition Number RE48940 Working Title Patient Access Services Representative Department Name H6555:Admitting Work Location Lexington, KY Grade Level 07 Salary Range $17.50-27.31/hour Type of Position Staff Position Time Status Full-Time Required Education
Pattern:Week one you would work Thursday, Friday and Saturday dayshift.Week two you would work Sunday dayshift and Wednesday night shift. Then you will be off for 7 days returning to week one pattern. Job Summary Who is UK Healthcare? We are a Health Care system that puts our people first: We treat you as the individual you are, that’s what makes us who we are We work in a team environment, where there is a sense of community pride within the team. We are proud of our people who make an impact on our community.
Our working environment in our Health System is unique: The UK Albert B Chandler Hospital is the #1 ranked hospital in Kentucky for the last seven years Our work is meaningful, crossing every aspect of health care We offer competitive pay and rich benefits We offer highly valued professional development opportunities such as our Employee Education program
Join the team at UK Healthcare today and make a generational impact in making a healthier Kentucky!
The Patient Access Representative is responsible for providing patient arrivals patient registration resolution of patient complaints collection and verification of demographic information and insurance/payer source information and correction of registration errors collection of patient-responsibility payments at time of service (copays, co-insurance, self-pay estimates) maintain HIPAA compliant and comply with all UKHC policies regarding patient privacy and confidentiality participate in unit and Enterprise activities to improve efficiency, quality, safety, and patient satisfaction
The ideal Candidate: Has the ability to perform their work in a fast-paced environment. Work independently and complete tasks efficiently, with an attention to detail. Loves helping others in sometimes stressful situations. Ability to keep a professional demeanor when working with patients and families.
If you are interested in this growth opportunity, apply today! Skills / Knowledge / Abilities The ideal candidate will be customer service oriented; possess patient registration and health insurance knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; be proficient in Microsoft Office, to include Outlook, PowerPoint, Word, and Excel; have excellent communication skills (both written and verbal); have solid time management, critical thinking, follow-through, and planning and organizational skills; and have a high level of respect for confidentiality. Does this position have supervisory responsibilities? No Preferred Education/Experience Associate degree and at least four years of healthcare customer service experience preferred; previous experience working with patient registration highly preferred. Deadline to Apply 01/30/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
AA
Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies Required Related Experience1 yr
Required License/Registration/Certification None Physical Requirements This position requires regularly sitting at a computer workstation for extended periods of time, and performing tasks with repetitive motions (such as typing); and occasionally standing or walking with objects weighing up to 10 pounds; and lifting, pushing, and/or pulling objects weighing up to 50 pounds. Also involves some exposure to loud noises, cuts/punctures, blood-borne or airborne pathogens, and combative/violent people. Shift Week 1: Thursday, Friday, & Saturday 6:45am – 7:15pmWeek 2: Sunday 6:45am – 7:15pm and Wednesday 6:45pm – 7:15amPattern:Week one you would work Thursday, Friday and Saturday dayshift.Week two you would work Sunday dayshift and Wednesday night shift. Then you will be off for 7 days returning to week one pattern. Job Summary Who is UK Healthcare? We are a Health Care system that puts our people first: We treat you as the individual you are, that’s what makes us who we are We work in a team environment, where there is a sense of community pride within the team. We are proud of our people who make an impact on our community.
Our working environment in our Health System is unique: The UK Albert B Chandler Hospital is the #1 ranked hospital in Kentucky for the last seven years Our work is meaningful, crossing every aspect of health care We offer competitive pay and rich benefits We offer highly valued professional development opportunities such as our Employee Education program
Join the team at UK Healthcare today and make a generational impact in making a healthier Kentucky!
The Patient Access Representative is responsible for providing patient arrivals patient registration resolution of patient complaints collection and verification of demographic information and insurance/payer source information and correction of registration errors collection of patient-responsibility payments at time of service (copays, co-insurance, self-pay estimates) maintain HIPAA compliant and comply with all UKHC policies regarding patient privacy and confidentiality participate in unit and Enterprise activities to improve efficiency, quality, safety, and patient satisfaction
The ideal Candidate: Has the ability to perform their work in a fast-paced environment. Work independently and complete tasks efficiently, with an attention to detail. Loves helping others in sometimes stressful situations. Ability to keep a professional demeanor when working with patients and families.
If you are interested in this growth opportunity, apply today! Skills / Knowledge / Abilities The ideal candidate will be customer service oriented; possess patient registration and health insurance knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; be proficient in Microsoft Office, to include Outlook, PowerPoint, Word, and Excel; have excellent communication skills (both written and verbal); have solid time management, critical thinking, follow-through, and planning and organizational skills; and have a high level of respect for confidentiality. Does this position have supervisory responsibilities? No Preferred Education/Experience Associate degree and at least four years of healthcare customer service experience preferred; previous experience working with patient registration highly preferred. Deadline to Apply 01/30/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
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