Description

Our Department of Ophthalmology’s Doheny Eye Center in Pasadena is seeking a Patient Access Services Supervisor to manage administrative functions and support our high-volume surgery services. Reporting to the the Practice Manager, this role requires a motivated leader who can maintain a positive culture, efficiently manage the increasing volume of patient cases, and oversee administrative workflows. Responsibilities include, but are not limited to:

Manage administrative personnel, including hiring, training, scheduling, and supervising staff Conduct performance evaluations and monitor staff performance Supervise patient surgery scheduling processes, including billing, insurance verification, and authorizations Maintain and update surgery scheduling protocols Act as a liaison; resolve patients, physicians, and co-workers’ concerns Provide backup support to administrative staff as needed Salary Range: $30.56-60.82 Hourly