Colorado Springs, CO, 80932, USA
35 days ago
Patient Access Specialist
Description Location: UCHealth Memorial Hospital Central, US:CO:Colorado Springs Department: UCHlthMG Cardiology FTE: Full Time, 1.0, 80.00 hours per pay period (2 weeks) Shift: Days Pay: $19.10 - $24.83 / hour. Pay is dependent on applicant's relevant experience Summary: Role is primarily on phones managing inbound and outbound calls. Duties will include heavy scheduling of appointments, referral scheduling and general calls for the clinic. Job Duties: + Schedules and registers patients. Obtains demographic information and performs related clerical functions. + Responsibilities: + Schedules appointments, follow-up appointments, and assigns appropriate length of visit per physician request. + Provides instruction to patients regarding what to bring to the appointment, time of appointment and location of physician. Registers patients for medical care including laboratory, outpatient services, physician or other medical office. Pre-registers patients when needed. + Collects and confirms complete patient demographics, current employer, emergency contact information, insurance and case-specific information such as referring physician. + Verifies insurance eligibility for governmental insurance payors (i.e. Medicaid, Medicare, Tricare, etc.). May complete Medicare Secondary Payor Questionnaire for all Medicare eligible patients. Reviews patient accounts for outstanding balances and forwards to Accounting. + Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action. Requirements: + Minimum Required Education: None required. Required Licensure/Certification: Relevant life support certification as determined at position level. Minimum Experience: None required. We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives. UCHealth invests in its Workforce. UCHealth offers a Five Year Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of five years' employment. UCHealth offers their employees a competitive and comprehensive total rewards package: + Full medical, dental and vision coverage + Retirement plans to include 403(b) matching + Paid time off. Start your employment at UCHealth with PTO in your bank + Employer-paid life and disability insurance with additional buy-up coverage options + Tuition and continuing education reimbursement + Wellness benefits + Full suite of voluntary benefits such as identity theft protection and pet insurance + Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may also qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year Loan Repayment: + UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi. UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified. UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an affirmative action/equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. UCHealth does not discriminate against any "qualified applicant with a disability" as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization. Who We Are (uchealth.org)
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