Description Brief Overview: We are seeking a Patient Access Services Representative to join our client's team! This role is essential to ensuring smooth patient admissions and registrations while maintaining compliance with billing and financial requirements. The ideal candidate will provide exceptional customer service, identify insurance coverage, and assist patients with financial resources. What You Will Do: + Securely handle and accurately record payments collected at the point of service. + Develop a foundational understanding of various health insurance options and processes. + Assist with patient escalations and perform service recovery as needed. + Collaborate with experienced team members to address complex registrations. + Greet patients, initiate the registration process, and maintain professional communication with staff and visitors. + Meet weekly productivity and performance standards while following department priorities. + Provide outstanding customer service and support across all areas of Patient Access Services. Requirements Education & Experience Qualifications: + Education: High school diploma or GED equivalent required. + Experience: Minimum of one (1) year of relevant experience in patient access or a related healthcare field. Required Knowledge, Skills, and Abilities: + Strong verbal and written communication skills. + Ability to work collaboratively with individuals at all organizational levels. + Proficiency in computer systems and software relevant to patient access operations. + Knowledge of medical terminology and healthcare programs, including Medicare, Medi-Cal, Workers' Compensation, and Managed Care (HMO, PPO, POS). + Strong attention to detail and commitment to maintaining accuracy in financial and patient records. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .