Description We are providing a long term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine, 04240, United States. In this role, you will be performing critical functions related to patient admissions in a healthcare setting. Your duties will involve processing patient information, ensuring regulatory compliance, and maintaining exceptional customer service standards. Responsibilities: • Provide excellent customer service while interacting with patients, adhering to organizational policies and demonstrating compassion • Ensure accurate assignment of MRNs and conduct medical necessity/compliance checks • Handle inbound and outbound calls to gather demographic, insurance, and other patient information • Responsible for the pre-registration of patient accounts before visits, which may involve discussing financial liabilities and payment plan options • Obtain necessary signatures on general consent for treatment forms and distribute patient education documents • Review eligibility responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to assist with billing processes • Utilize quality auditing and reporting systems to ensure account accuracy and provide statistical data to Patient Access leadership • Process physician orders while maintaining excellent customer service as measured by Press Ganey • Operate the telephone switchboard to manage incoming, outgoing, and interoffice calls. This is a second shift position, with twelve hour shifts. Requirements • Possess strong Customer Service skills, with the ability to empathize and effectively communicate with patients regarding their needs and concerns. • Demonstrable Administrative experience with the ability to manage multiple tasks, prioritize effectively, and meet deadlines. • Proficiency in Data Entry, with a keen eye for detail and accuracy, ensuring patient information is correctly logged and updated. • Experience in Collections, with the ability to negotiate payment plans and resolve patient account discrepancies. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .