Austin, TX, 78703, USA
16 hours ago
Patient Access Supervisor
**Description** **Introduction** Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Patient Access Supervisor with Austin Diagnostic Clinic you can be a part of an organization that is devoted to giving back! **Benefits** Austin Diagnostic Clinic, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) **_Note: Eligibility for benefits may vary by location._** Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Austin Diagnostic Clinic family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Patient Access Supervisor to help us reach our goals. Unlock your potential! **Job Summary and Qualifications** **GENERAL SUMMARY OF DUTIES:** The Patient Access Supervisor is a working supervisor responsible for assisting the Patient Access Manager as needed for leading daily operations. DUTIES INCLUDE BUT ARE NOT LIMITED TO: + Trains/orients, and supervises departmental personnel. Responsible for work assignment and daily operations. + May assist with selection/hiring, evaluating performance and recommending pay increases, promotions, or disciplinary action. + Assist with preparing payroll and completes monthly work schedules. + Perform evaluations in a timely manner. + Reviews the quality of patient registration/scheduling on a daily basis. + Maintain QA statistics and reports. + Resolves problems to ensure compliance with regulations and standards. + Monitors and controls Patient Access expenditures to remain within budget. + Maintains strictest confidentiality and privacy. + Performs related work as required. + Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”. + **KNOWLEDGE, SKILLS AND ABILITIES:** This position requires the following minimum requirements: • Knowledge of organizational policies, procedures and systems. • Knowledge of health care administration practices. • Knowledge of computer systems and applications. • Skill in planning, organizing, delegating and supervising. • Skill in verbal and written communication. • Skill in researching, preparing, and presenting comprehensive reports. • Ability to take initiative and to exercise independent judgment, decision-making and problemsolving expertise. • Ability to work effectively with staff, patients, public, external agencies. **EDUCATION** • High School Diploma or GED **EXPERIENCE** • Patient Access experience preferred. • Minimum 1 years management experience in a medical office setting. Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times.  In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Be a part of an organization that invests in you! We are reviewing applications for our Patient Access Supervisor opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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