The Patient Account Representative (PAR) maximizes cash collections while minimizing uncollectable accounts. The PAR interfaces with internal revenue cycle departments and external payer organizations including Health Information Management, Case Management, review organizations, access/registration areas, and clinical departments to achieve clean claim submissions. Claims processing and account collections are performed through written and oral communications, use of multiple systems and in compliance with regulatory bodies. The PAR ensures that all accounts are processed in an efficient and expeditious manner while assuring the integrity of each patient account.

QUALIFICATIONS 

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

 LEVEL OF EDUCATION 

Preferred: Some College Coursework in accounting, business administration, healthcare administration, health information management or management 

TECHNICAL REQUIREMENTS 

Minimum: Basic MS Word and Excel skills. 35 wpm keyboarding/typing speed. Basic math skills. 

Preferred: Advanced user of MS Word, Excel and Outlook. 

YEARS OF RELATED WORK EXPERIENCE 

Minimum: Successful completion of the Revenue Cycle Department Intern program, possession of Billing Certificate or 6+ months of medical office or patient access experience, working in a healthcare environment (such as doctor's office, patient registration, hospital/clinic billing or scheduling). 

Preferred: 1 year in a hospital/physician/clinic environment with knowledge of all billing and/or registration systems and types of medical coverage.