Atlanta, GA, US
17 hours ago
Patient Account Representative
Welcome page Returning Candidate? Log back in! Patient Account Representative Division Emory Healthcare Inc. Campus Location Atlanta, GA, 30345 Campus Location US-GA-Atlanta Department EHI Cash Applications Job Type Regular Full-Time Job Number 142811 Job Category Revenue Cycle & Managed Care Schedule 7:30a-4p Standard Hours 40 Hours Hourly Minimum USD $16.80/Hr. Hourly Midpoint USD $21.60/Hr. Overview

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits  Wellness incentives Ongoing mentorship, development, and leadership programs  And more  Description

JOB DESCRIPTION:

 

As part of a team or works independently to resolve complex patient account issues. Obtains demographic and insurance information for pre-registration/registration on all patients. Identifies patients who require early financial counseling intervention; provides information regarding resources for patients who need financial help.Verifies, researches, and completes all paperwork and forms to bill all types of claims for reimbursement.Serves as patient advocate during the cycle of the account.Responsible for accurate posting of insurance company and patient payments, including accurate contractual adjustments and denials.Responsible for complete and accurate resolution of credit balance invoices through telephone, mail, and research efforts. 

MINIMUM QUALIFICATION:High school diploma or equivalent.Two years collections, billing, and/or registration experience in a healthcare or insurance setting OR two years college/technical school and 1 year progressive experience.Certified Patient Accounts Representative (CPAR) and/or Certified Patient Financial Counselor (CPFC) preferred for positions in the hospital setting. Typing skills with a minimum of 35 wpm and good communication skills.


Additional Details

Supporting a diverse, equitable and inclusive culture.  Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members.  Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. 

 

ACCOMODATIONS: EHC will provide reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.”  

 

PHYSICAL REQUIREMENTS (MediumMax 25lbs):

up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS:

Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock , Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation , Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

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