Sacramento, CA, 94278, USA
12 hours ago
Patient Account Representative
Description Are you detail-oriented and passionate about healthcare administration? Join our team as a Patient Account Representative! The Patient Account Representative is responsible for ensuring the accurate and timely processing of patient accounts, including billing, collections, and payment applications. If you're looking for an opportunity to gain experience in patient financial services, the Patient Account Representative role may be the perfect fit for you! Responsibilities: + Follow up on unpaid accounts in patient accounting systems through payer websites and phone calls. + Review claim denials, research underpayments, and perform appeals with payers. + Process bad debt transfers, adjustments, and contractual write-offs as needed. + Edit and submit electronic and hardcopy claims to government, managed care, and commercial payers. + Review and resolve electronic claim rejections and payer denials. + Post payments and adjustments in EPIC and process refunds. + Enter charges, resolve worklist issues, and complete charge corrections. + Maintain professional communication with patients, payers, physicians, and staff regarding billing inquiries. + Meet weekly productivity goals and follow priorities set by the team manager. + Assist with patient advocacy efforts, including processing charity applications and handling billing complaints. Requirements Job Requirements: + High school diploma or GED equivalent required. + Strong attention to detail and accuracy in financial transactions. + Ability to follow detailed instructions and recognize when to escalate issues. + Proficiency in working with patient financial systems such as EPIC. + Excellent communication and problem-solving skills. + Previous experience in billing, collections, or healthcare finance is a plus. This is a temporary position offering hands-on experience in healthcare finance and patient account management. If you're ready to contribute to a dynamic team, apply today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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