York, South Carolina, USA
7 days ago
Patient Account Representative for Piedmont West Urgent Care Center York

Description

General Summary: Position assists office by maintain the AP and Billing process for patient accounts

Essential Job Responsibilities:

Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources. Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. Answer business office telephones and assist patients with account inquiries by routing calls to appropriate departments. Audit patient accounts for accuracy, verification of patient balances versus insurance balance. Collect past-due patient balances. Offer resolution of patient account balances through protocol available. Review patient accounts for submission to third party agencies and interact appropriately with third party collection agencies. Process and correct returned mail and returned checks. Process bankrupt patients appropriately. Notify manager with patient account and insurance issues. Other additional responsibilities as needed.

Education: High school diploma/GED required with completion of billing program preferred.

Experience: Must have a minimum of one years of experience working in medical collections

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