Patient Account Representative II
SSM Health
It's more than a career, it's a calling.
MO-SSM Health Saint Louis University HospitalWorker Type:
RegularJob Summary:
Responsible for processing patient accounts. Duties may include one or more of the following: processing insurance payments, following up on denied claims, and resolving credit balances. May work in multiple functional areas.Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES
Processes the insurance component of a patient's obligation using the third party claims processing and payment rules. Bills claims appropriately.Follows up on denied claims by performing appeals and denial recovery procedures. Works denied claim lines and no response claims to resolve outstanding accounts.Analyzes credit balances on patient accounts and resolves. Responds to refund request letters from insurance carriers.Identifies process improvement opportunities and participates in improvement plans.Works on special projects as needed.May review the work of others.Performs other duties as assigned.
EDUCATION
EXPERIENCE
PHYSICAL REQUIREMENTS
Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.Frequent keyboard use/data entry.Occasional bending, stooping, kneeling, squatting, twisting and gripping.Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.Rare climbing.REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
NoneWork Shift:
Day Shift (United States of America)Job Type:
EmployeeDepartment:
2066000037 Transplant (Multidisc) Clinic CSMScheduled Weekly Hours:
40SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.
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