Palo Alto, CA, 94301, USA
9 days ago
Patient Administration Specialist
Description: The primary responsibility of the Patient Administrative Specialist is to handle new patient coordination, surgery scheduling, and other front office functions in the outpatient clinical setting. A Patient Administrative Specialist supports any and all administrative tasks related to the daily operations of the clinic. + Primary Function: Entry, Front Desk, check-in/out. + Greets and welcomes patients and assists them with initial questions regarding appointments, payments, schedules, etc. + Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians. Assures appropriate verifications and authorizations are complete before patient sees provider. + Communicate with providers regarding scheduling preferences, and ability to respond to urgent patient needs. + Provide doctor-patient support using reference documents and tools. + Carry out various administrative tasks, including maintaining information and paging directory databases, and processing internal forms. • Utilize all functionality of the telephone system and electronic medical records systems in performing assigned job tasks. + Meet/Exceed organizational and department service standards. + Answers non-clinical CRMs, escalating where appropriate. + Answers non-clinical patient messages, escalating where appropriate. + Managing and distributing faxes, mail, and filing of clinic-specific documentation. Pay and Benefits The pay range for this position is $28.00 - $40.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Palo Alto,CA. Application Deadline This position will be accepting applications until Jan 27, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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