This position is responsible for front-end revenue cycle duties including insurance benefit investigations and submitting authorizations for a variety of infusion and enteral therapies. Other responsibilities include calling insurance companies if more information is needed beyond what can be found online and calling patients to follow up with them on their questions or authorization status as needed. Math skills are required when creating estimates of patient financial responsibility and calculating units for authorizations. Strong teamwork/collaboration skills and an adaptable, growth mindset will set candidates up for success in this role.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Infusion and Pharmacy Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

1 year experience in medical office setting.

Preferred Qualifications:

Reimbursement experience. Experience with verification of insurance benefits.

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.