What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

We are hiring immediately for a Patient Care & Administrative Clinic Coordinator to join the UTHealth Neurology Clinic in Houston, Texas 77030. In this position, you will mentor other staff members, room patients, and work In-Basket tasks; you will be responsible for maintaining and reconciling the sample medication & Botox logs and reporting them to the nursing staff monthly. Candidates who are bilingual in English/Spanish and are certified Medical Assistants with previous experience as an MA are highly preferred.  This is an excellent opportunity to join a fast paced clinic.

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:  

100% paid medical premiums for our full-time employees   Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)  The longer you stay, the more vacation you’ll accrue!  Longevity Pay (Monthly payments after two years of service)  Build your future with our awesome retirement/pension plan! 

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as... 

Free financial and legal counseling  Free mental health counseling services  Gym membership discounts and access to wellness programs  Other employee discounts including entertainment, car rentals, cell phones, etc.  Resources for child and elder care  Plus many more! 

Position Summary:

Responsible for assisting management in overseeing clinic operations including mentoring other employees as a quality improvement coordinator, insuring accurate completion of registration, monitoring and correction of reports, data integrity, accuracy and continuity of processes, handling escalated issues, scheduling staff, and staff training and education. Provides trained paramedical support in administering health care services to support clinic functions.

Position Key Accountabilities:

Makes medium to complex administrative decisions requiring a comprehensive knowledge of a wide range of regulations, policies, and procedures. Oversees maintenance of office records such as patients, billings, personnel, purchases, and inventory to ensure compliance with UTHSC-H's human resources and financial management policies and procedures. Orders and stocks needed clinic supplies.  Maintains and schedules repair of diagnostic testing equipment. Develops a working knowledge of the patient population and physician relationships. Ensures operations are in line with the strategic business objectives of the facility. Evaluates the performance level of the unit and individuals. Defines performance expectations, measurement tools and policy and processes. Supports the instruction of educational programs that promote staff competency. May monitor quality improvement efforts and makes recommendations for change as necessary. Med staff support for EHR, correct issues with diagnosis codes. Assists physicians with examinations. Conducts the initial screening of patients, which may involve electrocardiogram testing, vital signs, height and weight, spyrometer testing, and preparation of reporting forms. May triage patients, remove and change dressings, staples, splints, prepare injections, enter clinical data to EHR. Inputs referrals, medications and charges in EHR under physician instruction. Educates patients on benefits and deductibles prior to surgery, casting, injections  Performs other duties as assigned.

Certification/Skills:

Use and care of standard clinic equipment required Proficient knowledge of Microsoft Office required  Medical Coding Certification preferred Certification as a Medical Assistant preferred Basic Life Support (BLS) Certified 

Minimum Education:

Associates Degree required May substitute required education with equivalent years of experience beyond the minimum experience requirement

Minimum Experience:

Five years hospital/healthcare/medical business office experience 

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

Residency Requirement:

Employees must permanently reside and work in the State of Texas.