At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Job Description **Mercy Health** **About Us** As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Summary of Primary Function/General Purpose of Position The Care Companion provides supportive patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, and guidelines of Bon Secours Mercy Health. Essential Job Functions • Provides support to the patient including, but not limited to, care and comfort, personal care and hygiene, toileting, and mobility. • Creates a safe environment for patients. • Acts as liaison between patient and nurse to report changes or concerns. • Provides high-level customer service to all patients, patient's family, visitors and all employees. • Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care) Education None Work Experience Recent experience in a healthcare environment, with a preference for the setting in which they are applying (preferred) Training None Language None Skills Ability to clearly communicate to other members of the healthcare team Ability to understand and follow directions of healthcare team Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care) Knowledge and demonstration of infection prevention and transmission-based precautions Ability to work in a team Basic hygiene and activities of daily living care Compassionate, relationship-based approach in care activities Accountability for completion of assigned tasks Escalation of concerns via chain of command Create and maintain safety environment Advocacy and foreseeing safety issues Working Conditions Periods of high stress and fluctuating workloads may occur May be exposed to physical altercations and verbal abuse May be required to use physical restraints May be exposed to high noise levels and bright lights May be exposed to limited hazardous substances or body fluids May be exposed to human blood and other potentially infectious materials May have periods of constant interruptions Prolonged periods of working alone Patient Population Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures. Neonates (0-4 weeks) Infant (1-12 months) Pediatrics (1-12 years) Adolescents (13-17 years) Adults (18-64 years) Geriatrics (65 years and older) Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com