Description We are offering a contract to hire employment opportunity for a Patient Care Coordinator in the high tech pharmaceutical/biotech industry, located in Nashua, New Hampshire. In this role, you will be crucial in facilitating patient appointments, maintaining patient records, and ensuring the smooth operation of our clinic. Responsibilities: • Conducting outbound and follow-up calls to potential and existing patients to drive appointment scheduling and clinic revenue generation • Welcoming all patients upon arrival and understanding current marketing promotions • Utilizing our internal scheduling database software for data entry and appointment scheduling following company protocols • Managing office supply inventory to keep our office ready for patients • Handling an accurate account of petty cash, bank deposits, and credit transactions • Overseeing hearing aid inventory and ensuring it is well-stocked • Collaborating directly with patients to collect all necessary insurance documentation and adhering to current HIPAA laws • Answering inbound calls as part of receptionist duties and providing excellent customer service • Actively seeking potential referrals from patients • Ensuring patient records are accurately maintained and updated. Requirements • Proficiency in answering inbound calls, managing multiple lines and providing timely responses. • Demonstrated experience in receptionist duties including greeting patients, scheduling appointments and maintaining patient records. • Strong interpersonal skills to interact effectively with patients, family members and healthcare team. • Ability to work in a high-tech environment within the pharm/biotech industry. • Strong organizational skills with attention to detail, ability to prioritize tasks in a fast-paced environment. • Excellent communication skills, both written and verbal, to ensure clear and effective communication with patients and healthcare team. • Basic computer skills and familiarity with healthcare management software. • Knowledge of medical terminology and patient care procedures. • Demonstrated ability to maintain confidentiality and adhere to HIPAA regulations. • Commitment to providing exceptional patient care and service. • Willingness to participate in ongoing training and development opportunities. • Ability to work flexible hours, including evenings and weekends, as required. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .