Job Description

PATIENT CARE COORDINATOR

Ideal for dedicated, people-oriented, health care personnel with hospital unit coordinator or medical office patient check-out experience, or for recent grads interested in pursuing a career in healthcare.

Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, dynamic team players who are committed to delivering exceptional patient care to join our growing practice.   The work we do building families offers stimulation, challenge, and personal reward.

If you're looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people’s lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.

We have an immediate opening for a full-time Patient Care Coordinator to join our Clear Lake, TX office. The schedule is Monday through Friday, 8am- 4:30pm with no weekends.

How You'll Contribute:

We always do whatever it takes, even if it isn’t specifically our “job.” In general, the Patient Care Coordinator is responsible for:

Assists with the clinical care of fertility patients

Provides patient/couple counseling, procedure teaching, communicates physician orders and instructions

Provides pre and post op education 

Establishes a compassionate environment by providing emotional and psychological support to patients and patients’ families

Works independently to assure the program goals are achieved

Support and promote excellence in customer service

Skills & Qualifications

The skills and education we need are:

Medical Assistant and Phlebotomy experience preferred 

Excellent oral and written communication, interpersonal and customer service skills

Ability to work autonomously and in a team environment

Strong attention to detail, demonstrated ability to follow-through, and high degree of comfort with computer applications, accuracy and speed with data entry is required

Minimum of one year of prior experience in healthcare and familiarity with medical terminology

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

What We Offer:

Competitive pay + bonus

Comprehensive training

Medical, dental, vision, and 401(k) matching

Generous paid time off and holidays

Tuition assistance

Ability to make an impact in the communities we serve

At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally.  Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

How To Get Started:

To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.